Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Lucia 

on Expedia

5 years ago

Worst hotel I will never stayed again in the brand hotel my first time and my last customer service was horrible they don’t give you any information and not even a welcoming over charge for a small dog 150$ most hotels don’t charge that plus room was nasty I won’t explain anything no more everything was BAD. 

Michael 

on Expedia

5 years ago

Mold in bath tub. Dogs barking in other rooms. No do not disturb sign. Non smoking room reeked of smoke. Horrible experience 

vyas 

on Expedia

5 years ago

not good . They are so rude staff. They don’t clarify stuffs when we call and asked them later on they said company police and all. There is no water fountain and no vending machine is working in either 

Anonymous 

on Expedia

5 years ago

Late checkin because I was driving and had to book last minute. Had to wait outside the door for 15 minutes before entering building which felt very dangerous. Provided the reservation number and reception couldn’t find it and told me to call Expedia for response. After contacting Expedia and having agent call extended stay I could hear phone but reception had already left to take care of his offer work. Was very rude and disrespectful. I 

Anonymous 

on Expedia

5 years ago

Mildew in bathroom tiles and missing toilet paper rod in holder 

JOHANN 

on Expedia

5 years ago

Bad experience The hotel was in bad conditions. It had a unpleasant smell, the representatives behind the counter we're not helpful and didn't seem to listen, and lost account of our reservation. We had to get a pillow case replaced because it had a yellowish color to it compared to the other ones. It was deceiving that the hotel advertised free breakfast when all they offered was watered down coffee and cheap muffins purchases from a store in plastic wrappers. The price for the hotel which was $130 is way over priced. I nev... read more