Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Rocco 

on Expedia

8 years ago

Read the reviews before booking This property is a case study for lack of upkeep. Rooms, halls and elevator were not clean. Bed linens and towels were worn and in need of replacement. Mattress and pillows were the worst I've seen in years. I'm not a clean freak but I Slept in my clothes on top of the comforter. Non smoking room but smelled of cigarette smoke. I complained to the front desk. The clerk was very nice but was told they were sold out, no other rooms were available. I would have walked out and found another place ... read more

Anonymous 

on Expedia

8 years ago

First and last In short, waited 10 minutes to check in. Ask for a non smoking room and it smelled like some one just smoked a pack. 

emily 

on Expedia

8 years ago

Horrible stay at this hotel This place is filthy, no towels (practically had to beg for them) dirty diaper in the hallway from check in to check out, no staff no manager....never again! 

Mary 

on Expedia

8 years ago

The room as well as elevators were not clean at all. Trash on the elevator floor as i checked in and checked out. The bedding had past stains on it and what was supposed to be a king bed was a queen. Overall my stay wasnt good at all. 

Anonymous 

on Expedia

8 years ago

Just okay.... We were supposed to have a non-smoking room, yet they put us in smoking. We were already late for an event, so didn't have the opportunity to change our room. There were burns on counters, in furniture, and the smell was pretty pungent. We had to wash EVERYTHING we took in the room, including the bag we packed, our dog, and hoping the smell comes out of my hairdryer soon. Not a smoker, so can't stand that! However, mentioned the smoking room upon check out. The manager, Joseph, was more than kind and unexpected... read more

Anonymous 

on Expedia

8 years ago

Came for the 'Free Breakfast' and 'Free Wi-Fi', the breakfast was either muffins or Nature Valley bars, and coffee/tea. And the wifi was non existant. Checkin wasn't even by a regular staff but by the maid. 

Anonymous 

on Expedia

8 years ago

Horrible experience Stayed at this hotel with reservations upon my late arrival there was no one there to greet me went to front desk and the lady couldn't operate a printer and wanted my credit card information slams papers down in front me to go through to check my name gave me her master key to go to my room I had to leave my room open to them bring her the master key back to her at the front office and I had to do this quite some time quite a few times throughout the visit because I was never assigned a key also the show... read more

Mathis 

on Expedia

8 years ago

Room smelled, Bed very uncomfortable, staff clueless.. 

Andrew 

on Expedia

8 years ago

Awful stay No water for shower, coffee, anything..no plates or gleasses..room and floor smelled like smoke..had family stay here, never again..awful hotel, need to burn down or open up as homeless shelter.