Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Anonymous 

on Expedia

9 years ago

DON'T EVER STAY HERE!! It was the most terrible experience at a hotel I have ever had!! First we arrive at the hotel which was fine until check in we checked in and they gave us our first room key YES FIRST ROOM KEY! we go to the room and try to unlock it only to find out that there was someone already booked to that room! so we headed back to front desk to let them know it was a mix up, they said sorry and gave us a new room so we head there and we tried to unlock it and the door was lock! why? because they had given us ano... read more

adult female 

on Expedia

9 years ago

worst place ever Kept awake all night by people entering & exiting side door that had no lock or security. No staff overnight. Room had no accommodation, not a cup for water, or a coffee pot. Found the only trash can under the sink. What was suppose to be a non smoking room. I ended up w a headache & congestion, that would clear when I stayed out of the room. Wondered what was smoked in there. Never stay there again... 

Anonymous 

on Expedia

9 years ago

Deplorable Had a reservation.... Room was not available Had to find another hotel at 1 am Staff is rude and unhelpful Amateur hour - don't waste your time or money on this trash heap 

Derek 

on Expedia

9 years ago

Do NOT stay here! Not what I expected for an Extended stay hotel. Room had a kitchenette but the fridge was old and dirty. You have to ask the front desk for utensils, plates, cups, things that are normally already in a room with a kitchen or kitchenette. (They didn't tell me this at check-in) Check out is at 11am which is fine but housekeeping came banging on the door at 930am. Saying check out? Didn't know if she was asking was I checking out today or now. I said yes I will be checking out today. I tell her checkout is at ... read more

dm 

on Expedia

9 years ago

My worse hotel experience ever! When I arrived the front desk staff were very pleasant. I checked in with no issues. But, when I arrived to my room the smell of funk hit me like a ton of bricks. I immediately went to back to the front desk to request a new room to which I was accommodated. When I got off the elevator to the second room, there was a strong smell of marijuana in the halls and the key didn't work so I had to go back to the front desk. The key was fixed and I return to the room. This room did not have that funky... read more

Pat 

on Expedia

9 years ago

very disappointing location of the hotel was in a industrial park. while checking in three dogs ran down the hallway and my wife is allergic to dogs so she started to break out. we walked into the room and turned around and checked out and got another place to stay for our Anniversary. The hotel is nothing like the pictures. we are still trying to get a refund. Every time we call the General Manager she is out or she just stepped out. We will not stay at another Extended stay America 

Anonymous 

on Expedia

9 years ago

Not first choice next time The stay was mostly satisfactory. The property is very heavily used, and the room had marks of that (e.g., chipped bathtub, absence of remote control for television). Despite not cooking in the room, when I returned the first night after a late meeting (around 10 p.m.)a cockroach was on the counter. 

Horace 

on Expedia

9 years ago

fine, but fine 

Anonymous 

on Expedia

9 years ago

1st room was a mess, 2nd occupied, 3rd smoking I stayed in this nasty smoking room, as the hotel was fully booked & fees were non refundable. I will never go the this or any Extended Stay America again.