Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Mary 

on Expedia

8 years ago

The room as well as elevators were not clean at all. Trash on the elevator floor as i checked in and checked out. The bedding had past stains on it and what was supposed to be a king bed was a queen. Overall my stay wasnt good at all. 

Anonymous 

on Expedia

8 years ago

Just okay.... We were supposed to have a non-smoking room, yet they put us in smoking. We were already late for an event, so didn't have the opportunity to change our room. There were burns on counters, in furniture, and the smell was pretty pungent. We had to wash EVERYTHING we took in the room, including the bag we packed, our dog, and hoping the smell comes out of my hairdryer soon. Not a smoker, so can't stand that! However, mentioned the smoking room upon check out. The manager, Joseph, was more than kind and unexpected... read more

Anonymous 

on Expedia

8 years ago

Came for the 'Free Breakfast' and 'Free Wi-Fi', the breakfast was either muffins or Nature Valley bars, and coffee/tea. And the wifi was non existant. Checkin wasn't even by a regular staff but by the maid. 

Anonymous 

on Expedia

8 years ago

Horrible experience Stayed at this hotel with reservations upon my late arrival there was no one there to greet me went to front desk and the lady couldn't operate a printer and wanted my credit card information slams papers down in front me to go through to check my name gave me her master key to go to my room I had to leave my room open to them bring her the master key back to her at the front office and I had to do this quite some time quite a few times throughout the visit because I was never assigned a key also the show... read more

Mathis 

on Expedia

8 years ago

Room smelled, Bed very uncomfortable, staff clueless.. 

Andrew 

on Expedia

8 years ago

Awful stay No water for shower, coffee, anything..no plates or gleasses..room and floor smelled like smoke..had family stay here, never again..awful hotel, need to burn down or open up as homeless shelter. 

Anonymous 

on Expedia

8 years ago

Okay hotel, staff not very accommodating. Customer service goes a long way... the morning staff when I checked out was blah! At 8:00am they were out of coffee. I asked if they were going to make more and I was told "probably not because it would be a waste". Then they couldn't give me a receipt for my stay because "I booked through Orbitz". But, I stayed at the same chain the night before at. Different location and they were able to. 

Heather 

on Expedia

8 years ago

Terrible hotel The pictures look nothing like the actual inside of the building. The hotel is very outdated. It smells terrible like cigarette smoke and marijuana. Absolutely do not bring your kids to this hotel. The staff wasn't very friendly. It took me 4 hours just to get a cup to drink water. There are way better hotels in the area for the same price. 

Jordan. 

on Expedia

8 years ago

It worked for a night. But wouldn't recommend