Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Kevin 

on Expedia

8 years ago

OK for the price vs. other hotels in the area My friends stayed in the same hotel as my wife and myself. Our rooms were both non-smoking and 6 apart from each other. Their room had an awfully strong odor of cigarettes. My room only had 1/6 of a roll of toilet paper and 2 towels. They do not service your room throughout the day. You must request this at the front desk which was new to me. This could be because it is technically an extended stay hotel which I've never stayed at before. My friend's room also had wires hanging ... read more

c 

on Expedia

8 years ago

Spring break Great price, great location friendly staff. Otherwise, hallway reeks of smoke since they still have smoking rooms and are on the same floor as the nonsmoking rooms so you have to walk through the stench. I could smell it in my room at times. bathroom has black mold all around the shower and tub. The dresser drawer was falling apart and one drawer missing a knob. Stale granola bars. 

S. Lucas 

on Expedia

8 years ago

Worst hotel experience ever. I would never refer anyone to this hotel. The manager is rude. I stayed here for over 2 weeks and yesterday was the first day housekeeping came to my room and refused to clean saying the room was a mess. I approached the manager this morning and he told me he refused to have my room cleaned. There was a disagreement he yelled at me and told me to leave the hotel and called the police. Me and my 2 children had to call for a ride and find a new room. We are devastated. 

tom 

on Expedia

8 years ago

no breakfast, people smoking Marijuana on 2nd floor. 

Anonymous 

on Expedia

8 years ago

The checkin process was a nightmare. We got in late in the evening and the staff seemed confused and was not helpful. Our room was not ready so we were forced into a different room. The (nonsmoking) room we received was dirty and smelled horribly of smoke. The sheets on one of the double beds had stains and hair throughout them. We asked about room amenities and were told they would be addressed and they never were. The daytime staff members were kind and helpful. The hotel was priced well for the area and close to a metro ... read more

Rocco 

on Expedia

8 years ago

Read the reviews before booking This property is a case study for lack of upkeep. Rooms, halls and elevator were not clean. Bed linens and towels were worn and in need of replacement. Mattress and pillows were the worst I've seen in years. I'm not a clean freak but I Slept in my clothes on top of the comforter. Non smoking room but smelled of cigarette smoke. I complained to the front desk. The clerk was very nice but was told they were sold out, no other rooms were available. I would have walked out and found another place ... read more

Anonymous 

on Expedia

8 years ago

First and last In short, waited 10 minutes to check in. Ask for a non smoking room and it smelled like some one just smoked a pack. 

emily 

on Expedia

8 years ago

Horrible stay at this hotel This place is filthy, no towels (practically had to beg for them) dirty diaper in the hallway from check in to check out, no staff no manager....never again!