Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Anonymous 

on Expedia

8 years ago

Only positive about this facility is its location to freeways for our travel to Maryland, DC and Arlington . 

Tim 

on Expedia

8 years ago

Extremely Dirty and Disappointing One of the worst hotel experiences I've ever had. The hotel was extremely dirty. Trash and mud in the hallways that was left for days, you can tell no one cleans this place. When I got to my room I found the bedding was dirty, someone's hair and dirt particles were all over sheets, along with stains. I went to front desk to tell them my sheets were dirty and that I need them to be replaced. The man behind the desk told me he was sorry and that this was not a full service hotel and gave me ne... read more

Terrie 

on Expedia

8 years ago

Run down Run down, worn out and dumpy. Staff was not very helpful. 

Steve 

on Expedia

8 years ago

Nice Location - Visibly Old and not taken care of The room was a smoking room and as a smoker I thought the room smelled disgusting. Its like hotel staff never performed any deep cleaning. I would have expected the carpeting curtains etc to have been cleaned on some schedule clearly they were not. The window was left open with no screen to allow the room to air out at least. This is typical in recent years that hotel management do not care for smoking rooms beyond changing sheets, bath room and linens. The room was in comple... read more

Lauren 

on Expedia

9 years ago

To echo the negative comments from a previous reviewer, I attempted a late check-in and found myself locked out of the hotel, as no one answered the front desk extension. I was stuck in the vestibule for 10 minutes before a guest inside let me in. Once inside, I dialed the front desk extension from the lobby phone while calling the hotel's main line with my mobile. An answering service picked up, but neither apologized nor offered a solution. A guest came in and helped me by banging on some door. I don't know how he knew how... read more

derek 

on Expedia

9 years ago

Poor choice of a hotel chain Room was not cleaned well. There were missing essentials as in toilet paper and towels. No warm greetings just not a pleasant place. 

Dana 

on Expedia

9 years ago

Awful experience and expected more. I was extremely disappointed in this Hotels.com reservation at the Extended Stay America. While I didn't expect luxury comfort, I do expect a minimum of service and hotel amenities. I checked in late and there was no front deck representative. I was provided my room key by someone from the housekeeping staff. The air conditioning was not working and the room was hot, not warm but hot. I realized I had no options since no one was working the front desk. I had a horrible evening in this prop... read more

Anonymous 

on Expedia

9 years ago

Terrible Service and Poor Comfort Smells like musty moldy smoke throughout the hotel Key didn't work 5 different times and had to get a new one Locked out of hotel at night as a result of the key situation and had to call to be let in Front desk employee was the most casual employee Ive seen working at a hotel (eating a pizza while helping guests is weird) Overall a really uncomfortable stay.