Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Jonathan 

on Expedia

2 years ago

A joke of extended stay We needed to stay in a place with kitchen and it’s amenities. There was nothing. Just the appliances, not even a spoon or a pan, NOTHING. We had to go buy everything just for our stay, besides the fee for housekeeping and nothing for breakfast or even service at all. Everything you might need you have to go to the lobby to ask for it, and you get 1. So only one soap for 4 people, 1 roll of toilet paper…. 

patricia 

on Expedia

2 years ago

We booked here because of proximity to family. We needed to have a business meeting there and the staff refused to open up the lounge unless we paid $100. We tried to contact the manager, but could only get to a central reservation number, and my email went unanswered. We were there 5 days, no fresh towels or housekeeping services. Only positive thing I can say is that the bed was comfortable. 

Yong 

on Expedia

2 years ago

There is a smoking smells in a non smoking room! And there is broken hole on the wall! See the picture. We let the front desk know immediately but they said sorry but they do not have another room available. Will not book this hotel again. 

Tai 

on Expedia

2 years ago

This property was poorly managed and unclean. The bedding in the room caused an allergic reaction. The room smelled of smoke and the spray that was given from the front desk staff didn't work. 

Barry 

on Expedia

2 years ago

My stay was ok until I left. The coffee was warm, not hot, and didn't have any creamer, not even to replace one that was done 

Uriel 

on Expedia

2 years ago

Property grounds were dirty, lobby was dirty, and to make things worse, they didnt have my room so i couldn't stay and also they still charged my card and now i have to wait 10 days to get a refund 

VENKATA NARASIMHAM 

on Expedia

2 years ago

Not good