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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spacious room . Check in process was quick and amenities were excellent
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our well-appointed room made for a memorable experience. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
The check in was easy, the rooms were amazing, and our stay was exactly what we needed. The only thing I didn't like was their breakfast. Some old muffins and ok coffee was definitely not what I was expecting.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback regarding the breakfast offerings will be shared with our Brand Leaders. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was fast with no wait at the counter. The room had a kitchenette which was surprising, with stove and refrigerator. The parking was plentiful and outdoor safety due to extensive lighting was reassuring. On the negative side, the room did have a faint unpleasant odor lingering in the air. The kitchen was not stocked so everything (silverware, cups, glassware, coffee pot, etc.) has to be requested from the front desk. There was a “grab and go” breakfast which was muffins, breakfast bars and coffee. No cooked foods. Th... read more
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern regarding the odor issue in your room had been shared with our housekeeping team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Breakfast is lacking, stale muffins and granola bars, so if you book this hotel because it has breakfast instead of another that doesn’t have it, beware of it
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
My only complaint is the heater right beside the bed in my particular room
Business response:
Thank you for the fantastic rating of Extended Stay America. We are delighted you had an overall great stay. We also appreciate your comments and have taken it into account. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Brenda, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Good place to stay one to ten days. Room was good and clean. Very convenient location to where I was working. Kitchen was nice, except the microwave is too small. A bag of popcorn cannot rotate! Grab and go breakfast is meager, just instant oatmeal, small sugary muffins and oatmeal bars to go with coffee and tea. Shower was good, bed was comfortable. Not many TV channels. But overall, good value for the price.
Business response:
Kevin, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-appointed room and found our location ideal for your needs. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.4 star rating with 808 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.