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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While the front staff was welcoming, the odor throughout the facility was disappointing. When i walked in the room, the room smelled like body odor and the windows were wide open. The bed was clean but I was nervous to put my stuff on anything in fear that my personal items would smell.
Business response:
Dear Allison, Please accept our apologies for anything other than a completely satisfying stay. While we are pleased that you loved the hospitable service from our front desk associate, we are sorry we missed meeting some of your expectations and the difficulties you experienced. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again... read more
El 3 piso siempre huele bien feo
Business response:
Dear Kathya, Thank you for being our guest and for sharing your feedback. It is glad you had a pleasant stay. However, please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area. Sincerely,Hotel Managem... read more
Very good place
It was a nice stay and an hour outside of Washington D.C. We checked in at 9pm and they were right there at the front desk when we arrived.
Business response:
Dear William, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting! It's so lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our staff welcoming your arrival. All our associates are dedicated to going the extra mile in taking care of guests, and we are glad you appreciate our effort. It was a pleasure hosting your visit, and we look forward to your return!Sincerely,Hotel Management
Quality service
Business response:
Dear Kenrick, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.