This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was good
Business response:
Thank you for being our guest at Extended Stay America. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you enjoyed your stay. Thanks once more for your business, and we look forward to welcoming you back soon. Sincerely, General Manager
NIce room size and facilities. Fridge,Stove microw Was only there one day. But it would be a good base for staying on trips to this area.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with your well-equipped room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Just what we needed for an unexpected trip Great value for the price.
Business response:
Diane, thank you for sharing your kind review of Extended Stay America. It’s our pleasure knowing you had an enjoyable stay and that you found us to be a great value. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
I recommend you keep looking The room was run down. which I didn't expect because it looked like a fresh coat of paint. must have been a room used for a very long extended stay that someone trashed the room. The Rug had a large wear spot near the bathroom entrance, red stains in other areas, towel rack was coming off the wall, lazy boy bottom lining was ripped and hanging below the chair. If I had booked more than 1 night, I would have checked out and located a different hotel.
Business response:
Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from the first impression at check-in to the final at check-out and will focus on providing a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to provide you with the hos... read more
Business response:
Edward, thank you for choosing to stay at Extended Stay America - Washington, D.C. - Gaithersburg - South. We appreciate you sharing your perfect rating and look forward to hosting you back soon. Sincerely, General Manager
Didn't feel safe The building is overall looking pretty used. More importantly I couldn't park my truck and trailer in the back of the hotel as many really shady people were hanging out back. A definate security concern at this hotel.
Business response:
Carlos, thank you for your review of our hotel and for sharing your feedback. Please know our top priority is the safety of our guests and employees. Our staff is reliable and well-trained, and we assure you we are investigating the issue you described. We regret the inconvenience caused and hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
all is fine. little difficulty talking to staff with accents but managed to get thru.
Business response:
Ronald, it was a pleasure having you as our guest at Extended Stay America - Washington, D.C. - Gaithersburg – South. We are happy to know you enjoyed your stay with us. We value your business and look forward to seeing you again. Sincerely, General Manager
Inexpensive, but decent The bathroom door didn't close and there was a hole in the ceiling, however the employees were excellent and the breakfast buffet was adequate. We weren't expecting much more for the price!
Business response:
Thank you for staying with us. We are glad you liked our service and the affordable rates. However, we are sorry for the issues you had in your room. I have shared your feedback with my maintenance team to take the corrective actions. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Spacious room Pull out sofa and pillows weren't very comfy but room was spacious and clean.
Business response:
Shannon, we appreciate you providing a review of your experience. It’s our pleasure knowing you loved the cleanliness of your room and enjoyed being with us. We appreciate your observation and have taken a note of it. We hope to welcome you back soon at Extended Stay America - Washington, D.C. - Gaithersburg - South. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.