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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet & comfortable but check the windows It was quiet, comfortable and the room was clean. The staff was nice. The 7-11 just a walk down the stairs (or down the driveway). The rooms have small but fully functional kitchens. Plates, pots and pans, coffee maker is available but costs extra (don't know how much). Free breakfast consists of packaged oatmeal or packaged muffins, tea and coffee. The only thing is that I stayed on the first floor which was convenient, except that the windows were unlocked. Just make sure to check ... read more
Business response:
Thank you for being our guest at Extended Stay America - Washington, D.C. - Gaithersburg - South. We are pleased to read you enjoyed your time with us and that our convenient location and courteous associates left you with a good impression. Your feedback is of utmost value to us as it will help us to improve. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. - Gaithersburg - South. Sincerely, General Manager
A Disappointment Disappointed since cable was not working, detergent dispenser broken inconvenient after being on road for a week, continental breakfast was grab-n-go w/some granola bars
Business response:
Susanne, It is disappointing to know our accommodations and amenities did not meet your expectations on this visit. We strive for an above average experience for each of our guests and we will make note of the deficiencies you stated for improvement. We will work towards achieving your complete satisfaction on your next visit with us. Thank you for your comments, General Manager
Really good It was a great place to stay at for multiple trips.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Washington, D.C. - Gaithersburg - South, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
The bed was lousy
Business response:
Thank you for your comments. We are sorry you found our bed to be uncomfortable. We do have a variety of room configurations available which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon. Sincerely, General Manager
Kye at the front desk check-in was courteous, polite, and professional. My room was missing shampoo, and he ran to housekeeping and brought it to my room. Coffee was put out 5:45AM
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that Kye made it a memorable experience. We appreciate you recognizing one of our front desk associate efforts and will share your compliments. It was our pleasure to serve you and we hope to have you back with us again in future. Sincerely, General Manager
Always stay here .. love the location Great to have a place close to the interstate.. great staff. Always willing to help
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Washington, D.C. - Gaithersburg - South. It is great to read that you were impressed with our courteous associates and convenient location. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Stay anywhere else The pull out had dirty linens on it, when we asked for more, they didn't have any. Stayed an additional 6days, the general manager, on the 4th day claimed we checked out and was trying to "steal" another day when I told them 2x at checkout time we were not checking out and staying another night. He threatened to call the police and have my family's things removed from the room because it was in their system I had checked out (FYI, they have my cc on file and this is at 6pm, we were in and out of the hotel ... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Pleasant Was in an emergency situation where I needed to stay in the area for a night.
Business response:
Thank you for including Extended Stay America - Washington, D.C. - Gaithersburg - South in your travel plans. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.