Extended Stay America - Wilmington - New Centre Drive

Anonymous 

on Expedia

4 years ago

Facility is quoted as being non-smoking, but elevator smelled like marijuana and 3rd floor smelled like smoke so bad that we checked out 5 minutes after checking in. Our clothes smelled when we got back outside. Staff were apologetic and refunded us without issue, so they get credit for service, but we will not go back. As a side note, bathroom was so small that you had to stand beside the toilet to shut the door - very tight space! 

Anonymous 

on Expedia

4 years ago

**READ!!!READ!!!** THIS PLACE IS HORRIBLE, CHECKED IN AT 11:45PM AND CHECKED OUT AT 5:30AM BECAUSE I WAS BITTEN BY BED BUGS!!! AND THEY HAD ROACHES IN THE BATHROOM. THANK YOU EXPEDIA FOR THE FAST REFUND PROCESS, WILL NEVER STAY HERE AGAIN!!!!! 

Anonymous 

on Expedia

4 years ago

I didn't like when I checked in & to pay it was a penny different from what expedia 

Anonymous 

on Expedia

4 years ago

The hotel looked clean however roaches in our room told a different story. The parking was fine. The young lady that checked us in was very friendly however we left the property and came back and our keys wouldn't work so we had to go back to the front desk and the lady that was there this time don't appear to be too friendly or apologetic for our inconvenience. 

Anonymous 

on Expedia

4 years ago

It was ok. Your average middle of the road property. Location was good. 

glen 

on Expedia

4 years ago

bring your bug spray!!!! this was my second time back within a week, wanted to give hotel another shot at my service. roaches, roaches in one room got switched to another room more roaches wound up leaving about 1 am to stay somewhere else