Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.7

About this business

Location details

601 Cedar St, Berkeley, CA, 94710, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.71,318 reviews
Select a rating
Lizeth T.'s profile image
Lizeth T. 
4 years ago

Marissa/Clarissa/Carissa is great and knows how to listen to & treat customers. I wish I can say the same about her assistant Mar. When I stopped by for the first time to pick up the lock I call for assistance as I’m exiting because the gate wouldn’t open. When I call, Mar picks up the phone. I explain the gate won’t open. He asks how I entered in the first place . I explained to Mar that another vehicle was exiting and as the gate was closing I was stepping out of my vehicle to punch in the code when I noticed that the ga... read more

Business response:

Hi Lizeth, we really appreciate you taking the time to leave a review. We're glad Marissa, Clarissa, and Carissa were great and listened. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally to work to improve it. If there is anything we can do for you in the meantime, we are here to help and can be reached at (510) 525-85... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,318 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 7:00 p.m.