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Extra Space Storage
- Self Storage
- Berkeley, CA
About this business
Location details
601 Cedar St, Berkeley, CA, 94710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Marissa/Clarissa/Carissa is great and knows how to listen to & treat customers. I wish I can say the same about her assistant Mar. When I stopped by for the first time to pick up the lock I call for assistance as I’m exiting because the gate wouldn’t open. When I call, Mar picks up the phone. I explain the gate won’t open. He asks how I entered in the first place . I explained to Mar that another vehicle was exiting and as the gate was closing I was stepping out of my vehicle to punch in the code when I noticed that the ga... read more
Business response:
Hi Lizeth, we really appreciate you taking the time to leave a review. We're glad Marissa, Clarissa, and Carissa were great and listened. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally to work to improve it. If there is anything we can do for you in the meantime, we are here to help and can be reached at (510) 525-85... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,318 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.