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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,025 reviews
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james heeb's profile image
james heeb 
3 years ago

we called early august you assigned cox plumbing for our job they came we waited two weeks for part they installed part next day the hot water heater had same problem we called you but cox plumbing never came back, so therefore we've had a broken heater for one and half months. i don't think thats good service. 

Pam hunter's profile image
Pam hunter 
3 years ago

Had to buy new waterheater. Charged me for it instead of insurance. Saw on landmark what it cost them25$and charged me 310$. 

Business response:

Dear Ms. Hunter, We would like to offer our personal assistance in the matter. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@landmarkhw.com? Thank you for your time and consideration. Landmark Home Warranty 

Amy Klein's profile image
Amy Klein 
3 years ago

By the time this gets resolved, I will be out of a refrigerator for over a month. 

Mary Ann o'Brien's profile image
Mary Ann o'Brien 
3 years ago

I'm very disappointed with Landmark. I have an AC repair that has been open since July 25, 2022 and I'm still waiting for my AC to be repaired. 

Business response:

Dear Ms. O'Brien, We would like to offer our personal assistance in the matter. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@landmarkhw.com? Thank you for your time and consideration. Landmark Home Warranty 

Jeannie Frantum's profile image
Jeannie Frantum 
3 years ago

They were unwilling to listen to our complaint about the contractor they had sent to repair our air conditioner. It took over 2 weeks to get them to our house, and when he left, the air conditioner was creating heat all the time. 

melvin gaddis's profile image
melvin gaddis 
3 years ago

Can't get our issues resolved and they keep telling us the check is in the mail but no check. 

Darlene Jamison's profile image
Darlene Jamison 
3 years ago

I was told my faucets were covered and I needed to find a plumber and get an estimate. I did this and had to pay $285.00 for him to come out and look at it. Then I was told to send the estimate to jennifer, which I did. I was told the estimate was not clear enough so I sent another one. After all this I was then told my claim wasn’t covered. I made it clear in the beginning that the faucets were both coming out of my basement foundation and was told they were covered. I’m very unhappy with this company and now I’m not only o... read more

Sandi Cole's profile image
Sandi Cole 
3 years ago

Poor response time of getting service and misrepresentation of how reimbursement would work 

Jesse Valdez's profile image
Jesse Valdez 
3 years ago

Been having horrible experiences, poor wait times, no help, wasting my money 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,025 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.