Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,025 reviews
Select a rating
Jaemin Jang's profile image
Jaemin Jang 
3 years ago

I have no idea how this company has a good review. Do more in-depth research rather than on sites like this where they're paid by the companies to bury bad review. Where to even begin. I wish I could give this company ZERO stars. DO NOT USE THIS HOME WARRANTY COMPANY. To begin with, they charge an obscene $70 to send shoddy, irresponsible contractors to your house. The contractor they sent to my house to fix my A/C drained the clog in my A/C line by blowing out all the moisture into my attic's insulation, causing it to becom... read more

Tina Fiscus's profile image
Tina Fiscus 
3 years ago

They would not order our oven until we told them it would fit. How would we know that? We don't know how to take an oven out to measure the opening? We have been without an oven for a month and a half, and our oven still has not been ordered! 

Heather Sandoval's profile image
Heather Sandoval 
3 years ago

It's been over a month and my problem not resolved. I have called and they say waiting on repair company report. Repair company told me sent it over the day after they were here.. 

Amanda Kay Sanders's profile image
Amanda Kay Sanders 
3 years ago

Unreliable contractors, csr called me a liar 

Maria I Pedregon's profile image
Maria I Pedregon 
3 years ago

My A/C unit stopped working. The AC company that was assigned to fix the problem only would come once per day and come back a week later,then misdiagnosed the AC problem 3 times. Landmark home warranty was just as bad or worse on this situation. The way Landmark handled this AC problem was very disappointing. I asked to speak to a supervisor several different times and never got a call back. We live in Tucson Az and the temperatures were in the three digits and no one seem to care how miserable we were living in this house w... read more

AMANDA JANE BENNETT's profile image
AMANDA JANE BENNETT 
3 years ago

Refused to cover my claim. Said my coverage had been frozen for 3 years, but still collected premiums 

Arlene Myers's profile image
Arlene Myers 
3 years ago

Entire AC system needs replacing which is 22 years old. Warranty covered only a few parts which the contractor said would put us in a dangerous position due to the worn out system. Less than 1/10th offered in cash by Landmark towards replacing system. Terrible 

Joanne Ploeger's profile image
Joanne Ploeger 
3 years ago

We have had Landmark for five years. Other than yearly check ups and a $35 part these were our only claims until this year. Our home is 29 years old and as the car industry states, all original parts. First our water softener, Landmark had us find a contractor, thus we had to pay upfront. Took Landmark 5 weeks to reimburse us. One of our water heaters went next. That went well. No the air-conditioning. Once again we had to find our own contractor. That meant pay their fee and Landmarks $60 fee. Contractor said the compresser... read more

Vincent J Vecchiarella's profile image
Vincent J Vecchiarella 
3 years ago

I'm very disappointed with service (lack thereof) and the long drawn out resolution of any claims. In October 2021 I filled a claim for pool pump in which Landmark replaced the pump with a used/REBUILT pump. Another issue followed I again paid the deductible and capacitor was replaced. I can't comprehend why rebuilt/used parts are installed. Most recently refrigerator/ ice machine issue. Three contractors came out trying different repairs over several months before finally accepting it can't be replaced. Trying to reach a Su... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,025 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.