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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I am having a hard time with a current claim.
Business response:
Dear Colleen, We would love to offer our personal assistance in the matter. However, we cannot find a Landmark service plan under the name provided. May we please ask you to forward the contract number or property address to customerrelations@landmarkhw.com? Thank you for your consideration. Landmark Home Warranty
Response time, I asked to be contacted via phone because I wasn’t understanding the email 3 days in a row just to get another response and no phone call.
Business response:
Dear Fisher, Landmark would like to review the situation firsthand and is searching for your information. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the contract information to customerrelations@landmarkhw.com? Thank you for your consideration. Landmark Home Warranty
Coverage and convenience of phone calls. The website is terrible and definitely needs to be updated.
Business response:
Dear Lindsay, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our top priority, and it is always our pleasure to assist with all your home warranty and home services needs. Please know we also appreciate your feedback as it aids in our constant pursuit to provide convenient ways to access your information online. On behalf of the entire OneGuard team, thank you again for the opportunity! We truly value your business and look forward to se... read more
The customer service response is often far less than desirable.
Business response:
Dear CAD, We would love to offer our personal assistance in the matter. However, we cannot find a Landmark service plan under the name provided. May we please ask you to forward the contract number or property address to customerrelations@landmarkhw.com? Thank you for your consideration. Landmark Home Warranty
Did not show to fix, failed to notify me that repairs will be rescheduled.
Business response:
Dear Mr. Wilson, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Your satisfaction is always our top priority, and we sincerely regret the frustration. Please know we have confirmed the repairs have been scheduled, and we will continue to monitor your service request to ensure resolution. Thank you again for your consideration. Landmark Home Warranty
Primary contact was good but the supply chain, i.e. the actual contractor was non-existant and I performed the service through my own network
Business response:
Dear Mr. March, Thank you for bringing this information to our attention and allowing Landmark Home Warranty the opportunity to review the situation firsthand. Customer satisfaction is our number one priority, and we regret for the frustration. Please know we have confirmed that an appointment to assess the range was scheduled for February 6, and was cancelled. Please be assured we are available 24/7, 365 days a year to help in the moment and answer your questions about the warranty process. Thank you again for your consider... read more
3 big mistakes leading to over 2 months to repair a furnace. Renter without heat all of December and more. She was out of pocket more than $200 to keep warm.
Business response:
Dear Ms. McNally, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Please know our top priority is customer satisfaction and to service you as quickly as possible, and we sincerely regret the frustration. Please be assured we have reviewed the service history for the heating system and are happy to confirm repairs were completed. Thank you again for your patience and understanding, and for allowing Landmark to the opportunity to serve you. Land... read more
I am a 26-year-old first time home buyer and my experience with Landmark Home Warranty has left me hanging on multiple occasions and in a few of my first homeowner-crisis situations and it’s quite upsetting. Once, I woke up to an active pipe burst in my home. Water was pouring from the ceiling between my first and second floor. My first phone call was to Landmark, my home warranty company. They told me the earliest they could send someone to check it out was on Monday, even though this was an urgent matter and water was pour... read more
Business response:
Dear Erica, Thank you for bringing this information to our attention and allowing Landmark Home Warranty the opportunity to review your situation firsthand. Customer satisfaction is our number one priority and to service our valued homeowners as quickly as possible, and we sincerely regret the frustration. In your situation, the service contractor advised he was not able to perform a diagnostic evaluation, due to previous repairs being made. Please also note coverage is not all inclusive, and there may be instances where the... read more
Problem not solved. Contractor sent out didnt take care of problem. I pd for new water heater now wauting for a decision to get my money back.
Business response:
Dear Ms. Veshi, Thank you for taking the time to write a review and provide feedback regarding your recent service experience with Landmark Home Warranty. Please know we strive for customer satisfaction and apologize for the frustration. In your situation, the contractor reported the water heater was operating properly upon assessment. We hope to have effectively addressed your concerns, while restoring your trust in Landmark and the great services we offer. Thank you again for allowing Landmark the opportunity to serve you.... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,025 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.