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Fairfield Manor Care & Nursing Home

4.7

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Location details

Hitchin Road, Fairfield, SG5 4SW, United Kingdom

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4.7119 reviews
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John C's profile image
John C 
a month ago

Fairfield Manor is a Five Star care home. They have been looking after my mother in law for six weeks now, Dec 2025, and she has settled in very well. The staff are always very welcoming when my wife and I visit. There are daily morning and afternoon activities for the residents to participate in every day of the week, which she enjoys joining in. The food is top restaurant quality , prepared by a professional chef and his team. The bistro is where we meet up, and we are always provided with refreshments, whilst there are co... read more

Christine T's profile image
Christine T 
a month ago

Having been visiting my mother-in-law for the past 5 years, Fairfield Manor has become like a second home as I visit daily, it really does feel like family. I've got to know the staff really well, they are very kind to my mother-in-law, as her dementia has become very bad now, but the staff are very encouraging to her to join in with the fantastic activities which take place everyday, which if I am visiting I help her join in with. Washing and dressing have become a problem for Mother-in-law but the staff are very patient an... read more

G C's profile image
G C 
2 months ago

My mother has been at the home for three years now and we have been very pleased with the kind, caring and professional support she receives. The facilities are very good and the standard of cleanliness is high. 

Christine T's profile image
Christine T 
6 months ago

My mother in law has been living at Fairfield manor for the last 5 years and she is very happy, albeit her dementia journey has deteriorated. It has always been very important for her to be smart, have her hair done, jewellery on and this continues everyday. She is always dressed smartly and the carers take time with her. She still has a good appetite and enjoys the varied menu. She loves to join in with the activities and loves a good sing song! As a family we enjoy coming to visit. The Bistro is such a social area for ever... read more

Business response:

Thank you for your kind review. We're so pleased your mother-in-law feels happy and well cared for at Fairfield Manor. It's lovely to hear she enjoys the activities and meals. 

Bernadette B's profile image
Bernadette B 
7 months ago

My father came in on respite for 6 weeks. On week 4 he decided to permanently move here as he said lovely atmosphere more here as he sad lovely atmosphere. The staff are brilliant friendly and look after him so well. Every time I visit dad all the staff seem happy and nothing is too much trouble. This includes staff in office, receptionists, carers and activity staff. Dad likes plain food and staff know his likes and dislikes. I can relax and know dad is safe. 

Business response:

Thank you for the lovely review, it means a lot to all the team at Fairfield. Your father is a real joy to have staying with us, and no problem with food - we always try and accommodate likes and dislikes and all manner of tastes! Kind regards 

R C's profile image
R C 
8 months ago

The staff are the most helpful and ready to help. 

Business response:

Thank you for your lovely review of Fairfield Manor Care & Nursing Home. 

Jackie M's profile image
Jackie M 
8 months ago

Every single worker member of staff showed exceptional care, compassion and dignity for my mum. Its hard to put into words how much the support meant. From the moment she arrived we felt she was not just well looked after but truly cared for. It was clear that every resident is treated with genuine affection and respect. Whether it was the gentle attentiveness of the carers or nursing staff. The gentle encouragement from the activity team, the thoughtful meals from the kitchen team, or the clean comforting environment mainta... read more

Business response:

Thank you so much for your heartfelt review of Fairfield Manor Care & Nursing Home. We're honoured to have cared for your mum. It means a great deal to the whole team to know that our support made a difference to you and your family. 

J H's profile image
J H 
9 months ago

Exceptionally kind and caring staff doing a fantastic job in often challenging circumstances. My mother has been a resident for over 18 months. She has improved dramatically and was bed-bound (with full nursing required) when she arrived. She is now able to leave her room, eat meals in the dining room, and participate in the various social activities organised. As a family, we feel very well supported. 

Business response:

Thank you for your kind review of Fairfield Manor Care & Nursing Home. We're so pleased to hear how well your mother is doing and that she's enjoying the meals and activities. It means a lot to know you and your family feel supported. We appreciate your kind words! 

Wendy L's profile image
Wendy L 
10 months ago

I have been visiting this care home since August 2020. The staff are always friendly and helpful and the interior is furnished to a high standard. The only complaints I hear from my resident is that the food and menu is not as varied as it was up to last year and that she struggles to pick from the daily menu. However, my resident only likes typical English food and struggles with foreign type meals. My client does remain in her room permanently so can feel isolated at times. She does not participate in any activities by cho... read more

Business response:

We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback. Please contact our Home Manager should you wish to discuss this further. 

Frequently asked questions about Fairfield Manor Care & Nursing Home

How is Fairfield Manor Care & Nursing Home rated?

Fairfield Manor Care & Nursing Home has a 4.7 star rating with 119 reviews. 

When is Fairfield Manor Care & Nursing Home open?

Fairfield Manor Care & Nursing Home is open now. It is open 24/7.