Fairfield Manor Care & Nursing Home

4.7

Assisted Living Facilities
Fairfield

About this business

Wellness Assisted Living Facilities

Location details

Hitchin Road, Fairfield, SG5 4SW, United Kingdom

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4.7124 reviews

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Julie B

3 years ago

A wonderful welcoming place. All the staff are very helpful, always smiling and attentive to residents and visitors. A lovely comfortable environment with a calm atmosphere. Mum has settled in quickly and is very happy here. There is a nice varied range of activities to keep the residents active and engaged.

Business response:

Thank you so much for taking the time to complete this review we really appreciate your kind comments. Please be assured I will pass on your lovely comments to all the staff.

Sheila H

3 years ago

On the whole a positive experience. My only criticism would be the speed of answering call buzzers but once assured everything goes well and they are helpful and polite. The place is pleasantly decorated with good quality furniture, more hotel than care home. The rooms and bathrooms are spacious. It makes other care homes look scruffy in comparison.

Business response:

Thank you for taking the time to leave us such a lovely review. I am glad to hear that you are happy with the décor and the facilities on offer at Baycroft Fairfield, we also appreciate your feedback in regards to the call buzzer and I will ensure that this is shared with the team.

Ruth C

3 years ago

Mum has been here for 2 weeks for respite. She is well looked after and much more relaxed. Thank you.

Business response:

Thank you for taking the time to leave a review for our home. It is great to hear that you feel that Mum has been well looked after throughout her respite stay and that she is now more relaxed. I will ensure that your kind comments are shared with our team.

Mark S

3 years ago

My mum is resident in the care home for some respite care, pending perhaps moving in on a personal basis. Our experience so far is an excellent one. The staff have been friendly, attentive and extremely helpful towards both my mum and our family. The home itself is beautifully designed both internally and externally, allowing family and friends to feel relaxed and comfortable. The resident accommodation is equally furnished in a lovely pleasing, easy-to-use fashion, with all the modern comforts. In all the experience has bee... read more

Business response:

Thank you for taking the time to leave us such a wonderful review. It is great to hear that you have had an excellent experience at Baycroft Fairfield and that you feel that the team have been friendly and attentive towards Mum and your family. Your kind comments about the homes design, residents bedrooms and the food on offer are greatly appreciated and I will ensure that these are shared with our teams.

A R

3 years ago

My mum has been extremely well cared for at Baycroft Fairfield. Many thanks.

Business response:

Thank you for taking the time to complete a review of our home, it is lovely to hear that you're happy with the care that your mother is receiving. I will ensure that your kind comments are shared with the team.

Brian L

3 years ago

My children had researched local care homes and recommended Baycroft as the best all-around option. They were right! All aspects are clean, the staff are friendly, the nurses know their stuff and the food is excellent. The only downside is the gym facilities.

Business response:

Thank you for taking the time to complete this review we really appreciate your kind comments. I will cascade your wonderful feedback to all the staff team.

Eric G

3 years ago

Welcomed by staff on arrival pleasantly. All staff did their best. My wife is happy with my care and so am I.

Business response:

Thank you for taking the time to complete this review we really appreciate your lovely comments. I am so pleased you are happy with the care you are receiving, please be assured I will pass on your feedback to the staff team.

Louise S

3 years ago

Mum is happy and being well looked after and meeting people. Lots of activities for her to join in with and to mix with others. They cook special food as she can't swallow very well, very impressed.

Business response:

Thank you for taking the time to leave a lovely review of our home. I am glad to hear that your mum is settling in well at Baycroft Fairfield, building meaningful friendships and taking part in our varied activities programme. It is also lovely to know that our catering department has been able to cater to Mum's dietary requirements. I will ensure that your kind comments are shared with our team.

Marian J

3 years ago

The Baycroft Fairfield is lovely and comfortable, cosy and clean and nothing is too much trouble. All the staff are marvellous, they are friendly and helpful at all times. I couldn't ask for better care for my husband than what he receives at Baycroft.

Business response:

Thank you for taking the time to leave such a lovely review of our home. I am glad that you feel that your husband receives a high level of care at Baycroft Fairfield and that you are happy with the surroundings and the cleanliness of the home. I will ensure that your kind comments are shared with our team.