Fairfield Manor Care & Nursing Home

4.7

Assisted Living Facilities
Fairfield

About this business

Wellness Assisted Living Facilities

Location details

Hitchin Road, Fairfield, SG5 4SW, United Kingdom

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4.7119 reviews

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A R

2 years ago

My mum has been extremely well cared for at Baycroft Fairfield. Many thanks.

Business response:

Thank you for taking the time to complete a review of our home, it is lovely to hear that you're happy with the care that your mother is receiving. I will ensure that your kind comments are shared with the team.

Brian L

2 years ago

My children had researched local care homes and recommended Baycroft as the best all-around option. They were right! All aspects are clean, the staff are friendly, the nurses know their stuff and the food is excellent. The only downside is the gym facilities.

Business response:

Thank you for taking the time to complete this review we really appreciate your kind comments. I will cascade your wonderful feedback to all the staff team.

Eric G

2 years ago

Welcomed by staff on arrival pleasantly. All staff did their best. My wife is happy with my care and so am I.

Business response:

Thank you for taking the time to complete this review we really appreciate your lovely comments. I am so pleased you are happy with the care you are receiving, please be assured I will pass on your feedback to the staff team.

Louise S

2 years ago

Mum is happy and being well looked after and meeting people. Lots of activities for her to join in with and to mix with others. They cook special food as she can't swallow very well, very impressed.

Business response:

Thank you for taking the time to leave a lovely review of our home. I am glad to hear that your mum is settling in well at Baycroft Fairfield, building meaningful friendships and taking part in our varied activities programme. It is also lovely to know that our catering department has been able to cater to Mum's dietary requirements. I will ensure that your kind comments are shared with our team.

Marian J

2 years ago

The Baycroft Fairfield is lovely and comfortable, cosy and clean and nothing is too much trouble. All the staff are marvellous, they are friendly and helpful at all times. I couldn't ask for better care for my husband than what he receives at Baycroft.

Business response:

Thank you for taking the time to leave such a lovely review of our home. I am glad that you feel that your husband receives a high level of care at Baycroft Fairfield and that you are happy with the surroundings and the cleanliness of the home. I will ensure that your kind comments are shared with our team.

K S

3 years ago

I have settled well here. All the staff are friendly and helpful. I find the food very good, but the portions are large. A wide range of entertainment.

Business response:

Thank you for taking the time to complete a review of our home. I am happy to hear that you have settled in well at Baycroft Fairfield and that you are enjoying the food and entertainment. It is great that you are finding the staff friendly and helpful, I will ensure that your kind comments are passed on to them.

M S

3 years ago

My mum came to Baycroft 3 months ago and is really happy. All the staff are so friendly and kind and there is a lovely atmosphere in the home. There is a good variety of activities and Mum has particularly enjoyed the singing and dancing shows. She also enjoys her meals. Visitors are always made welcome and the bistro is a comfortable place to sit and chat. A lovely outside area which we look forward to using in the spring! Thank you to everyone.

Business response:

Thank you for taking the time to leave such a wonderful review for our home, it is great to hear that your mum has settled in well and is really happy. I am glad that you feel welcome when visiting and that both you and Mum are pleased with the food, facilities and activities on offer, especially the ones that involve singing and dancing! I hope that you enjoy sitting outside, in the lovely gardens once it is much warmer. I will ensure that your kind words are shared with the team.

Helen F

3 years ago

Being on the other side of the world during the time dad spent with you was very hard but knowing how well he was looked after by you all made it easier. When I rang from New Zealand all staff members knew who I was and made me feel welcome and involved in dad's care. I cannot thank you enough.

Business response:

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so pleased you felt welcome and involved in your dad's care.

Diane G

3 years ago

I came in here directly from hospital in Norfolk. My family wanted me to be safe and have the care/help that I needed before moving into an apartment close to where they live. It worked well. I treated it as a holiday in a 5-star resort. I loved the food and I am a fussy eater but always found something that could be changed or left off to cater to my taste. Would always come back if I need long-term care.

Business response:

Thank you so much for your wonderful review. It is lovely to hear that you enjoyed your respite stay with us at Baycroft Fairfield and that you enjoyed the 5-star treatment, as well as the food that is prepared by our talented catering team. I will ensure that your kind comments are passed on to the team. We wish you the best of luck at your new apartment.