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Hitchin Road, Fairfield, SG5 4SW, United Kingdom
Get directionsThere is not a single thing we could mention as a negative. My mother-in-law's care has been beyond exemplary.
I have now been here for 2 years and have found the facilities to be very good and the staff good and caring. The food is good and I am pleased to see a little more variety brought onto the menu. The activities are varied but often hampered by changes and shortages of staff. I would also like to see the training room upstairs to be used more frequently. I believe the change of ownership has caused some unease and anxiety but hopefully, this will improve and things settle down.
The care that my grandparents have received has been amazing. They even look after the visitors as well.
My mum and dad are in this care home and the care they have received has been amazing. The staff are amazing and the food is lovely they also get a choice. Excellent. Couldn't complain about a thing.
Business response:
Thank you for leaving your review for Fairfield Manor Care and Nursing Home. Your kind words are appreciate by all the staff.
I am commenting on behalf of my wife. The standard of this care home should be the goal that all care homes should strive for.
Business response:
Thank you for taking the time to review Fairfield Manor Care & Nursing Home. We are delighted to hear your feedback and I will share your kind words with the rest of our staff team.
Our father spent the last eight days of his life at Fairfield - we were very grateful for the compassionate and professional care that he received. All the staff were friendly and kind, which we really appreciated at a difficult time.
Business response:
Thank you for leaving a review for Fairfield Manor Care and Nursing Home. We're privileged to have been able to provide care for your father at our home and are pleased to hear that you were always made to feel welcome and comfortable by our staff team.
Mum has only been here five weeks, and the care has been amazing. Mum is now back in the human race. Mum is flourishing, nothing too much trouble, and the staff lovely. They have all looked after me too!
Business response:
Thank you for taking the time to leave a review for Fairfield Manor Care Home; we are very pleased that your mum settled in so well with us.
I spoke with client privately in her room. Staff were very respectful of our private conversation. I met with managers to view care plan and daily logs. They were extremely professional and very helpful with all my questions.
Business response:
Thank you for taking the time to leave a review for our home. It is lovely to hear that you feel our team are respectful, helpful and professional. I will ensure that your kind comments are shared with our dedicated team.
Two weeks respite were fantastic and I really had a great time, wonderful care home and staff. Food was fresh and delicious. I look forward to my next visit. Thanks everybody. Good team building with other residents made good friends.
Business response:
Thank you for taking the time to leave a review for our home. I am glad to hear that you enjoyed your respite stay at Baycroft Fairfield and whilst there you enjoyed the delicious, fresh food on offer, aswell as benefitting socially and building meaningful bonds with other residents. I will ensure that your kind comments are shared with our team.
Fairfield Manor Care & Nursing Home has a 4.7 star rating with 124 reviews.
Fairfield Manor Care & Nursing Home is open now. It is open 24/7.