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Hitchin Road, Fairfield, SG5 4SW, United Kingdom
Get directionsAn excellent care home with very good staff. Certainly quite expensive but residents seem happy and contented.
Business response:
Thank you for leaving a review for Fairfield Manor Care & Nursing Home. We are pleased to hear that you are happy with the quality of care our staff team provides.
Family always receive a very warm welcome on arrival. Our family member has been here just over a year and has received excellent care from all the staff. She feels happy and secure in the open, caring environment which is Fairfield Manor. The Bistro is a lovely bright venue which is perfect for sitting and chatting - it is wonderful to see residents, family and staff all interacting together.
Overall very good in all categories. The staff and activities are very good and have made many friends.
Business response:
Thank you for taking the time to leave a review for Fairfield Manor Care & Nursing Home. We are so happy to know that you are happy at our care home and that you have been able to make new friends.
The reception is very welcoming and pleasant. The staff appear to be very professional, caring and polite to the residents and visitors.
Standards remain as high as previously. My wife and I received excellent care and are still very happy here.
Business response:
Thank you for filling out one of our reviews. Your comments and feedback are appreciated and valued by all the staff.
There is not a single thing we could mention as a negative. My mother-in-law's care has been beyond exemplary.
I have now been here for 2 years and have found the facilities to be very good and the staff good and caring. The food is good and I am pleased to see a little more variety brought onto the menu. The activities are varied but often hampered by changes and shortages of staff. I would also like to see the training room upstairs to be used more frequently. I believe the change of ownership has caused some unease and anxiety but hopefully, this will improve and things settle down.
The care that my grandparents have received has been amazing. They even look after the visitors as well.
My mum and dad are in this care home and the care they have received has been amazing. The staff are amazing and the food is lovely they also get a choice. Excellent. Couldn't complain about a thing.
Business response:
Thank you for leaving your review for Fairfield Manor Care and Nursing Home. Your kind words are appreciate by all the staff.
Fairfield Manor Care & Nursing Home has a 4.7 star rating with 119 reviews.
Fairfield Manor Care & Nursing Home is open now. It is open 24/7.