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Hitchin Road, Fairfield, SG5 4SW, United Kingdom
Get directionsEvery member of staff is very polite and nothing is too much trouble. They look after relatives as well as clients with respect and care.
Business response:
Thank you for the lovely feedback - highly appreciated. Kind regards.
Great facilities, wonderful staff, great attitude by all 10/10. My uncle is so happy living here.
Business response:
Thank you for your comments. We are pleased your uncle is so happy living with us. Kind regards
Treated with a warm welcome, this should be the flagship standard of all care homes.
Business response:
Thank you for the wonderful feedback. The team at Fairfield are delighted to receive such feedback. Kind regards
We are really pleased with the care and service my mum is receiving. It is a beautiful home and mum is happy there. The staff are kind and caring and the facilities are excellent too. Nothing is too much trouble for anyone. All round everything is exceptional.
Business response:
Thank you so much for taking the time and providing such lovely feedback. Kind regards.
Top-notch care has consistently been provided for my mother. Staff go above and beyond in all that they do. This includes care staff, domestic staff and nurses. The staff also ensure that plenty of enjoyable activities are provided and they will always ensure that attendance is facilitated if that is what the individual wants. I would highly recommend this care home to everyone
Business response:
Thank you so much for your lovely feedback. Kind regards - Customer Relationship Manager
Very clean, staff were excellent at all times. Will definitely return again.
Business response:
Thank you for your feedback. Would be delighted to welcome your father-in-law back at Fairfield. Kind regards
Having looked after both mum and dad, I cannot fault the care and attention given to both of our parents. Nothing was too much trouble looking after them with dignity and respect. In the latter stages of their lives, they did everything possible to ensure they were comfortable and rested. The staff were always friendly and caring and did everything possible both both them and us. Thank you so much for all you have done we cannot thank you enough.
My mum really enjoys the social events put on for the residents, i.e. bingo, music, singers and church services. Enjoys getting out of her room and mingling with other residents. The lady on social events is very good. She also enjoys socialising with carers and has built up good relationships with lots of them. Also, excellent support from the members of staff on reception.
Business response:
Thank you for the feedback. Will share with the team. Wonderful to hear Mum is enjoying her time with us. Kind regards.
Mother is happy here, her dementia is progressing which has its own issues and difficulties. The staff are very caring and overall we are happy with the current situation.
Business response:
Thank you for leaving your review for Fairfield Manor Care and Nursing Home. Your feedback is important to us and will be shared with the staff team.
Fairfield Manor Care & Nursing Home has a 4.7 star rating with 119 reviews.
Fairfield Manor Care & Nursing Home is open now. It is open 24/7.