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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Not as nice as the pictures at all. Very good for a drunken night where you want stir fry, but not a nice brunch
Business response:
Thanks for leaving us a review! We do offer a fun and friendly atmosphere where people come to enjoy great food, and we understand it may not meet every expectation. Thanks for visiting, and we hope you join us again for a completely different experience! - FiRE+iCE Boston
Got a table in a dark corner even after I requested otherwise. The food was average. I found ingredients from the neighboring hibachi dish because it was cross contaminated so quality control was low. The hibachi guy forgot about request, the drinks ordered were alright. Busy place so you’re not really tended to perfectly for the price you’re paying.
Business response:
Hi Hall, Thank you for joining us and taking the time to share your thoughts. We hope to have the change to welcome you back again in the future for a better experience. Cheers! - FiRE+iCE Boston
Not what I remember it to be about 5 yrs ago. More “fast foody” now and cheap looking. Decor changed, more buffet style. No booths. Commercial/chain feel.
Business response:
Thank you for joining us and taking the time to share your feedback. - FiRE+iCE Boston
The host seated got up to get food and the host gave our seats away. I had a reservation to top it off. Noise level a little much. Food was ok not what it use to be.
Business response:
Hi Cass, Thank you for reaching out and sharing your experience. We're disappointed to hear your visit wasn't it's best. We hope to have the chance to welcome you back for a much better visit. - FiRE+iCE Boston
No. So much no. I can’t remember the last time I had such a sad dining experience. They make mac and cheese on a Mongolian grill. There was so much wrong here. I just can’t.
Business response:
Thank you for joining us. We're sorry to hear your visit was disappointing. Our team works hard to bring the best to our guests at all times - from service to food to ambiance. But, we understand our style isn't for everyone. Thank you for giving us a try and for sharing this feedback. - FiRE+iCE Boston
The meat was very poor quality and they have you mix raw poultry and beef in the same bowl as raw veggies. The Iceberg Lettuce was browning on the edges, no issues with the Broccoli or Rice although they were very salty (FYI). It looked like prison food, I’d be very curious what their ratio is of repeat customers. At least the staff is happy and helpful :) The decor was similar to a fast food restaurant with no frills black metal chairs and cheap tables with tiny paper napkins and tall plastic red cups that Pizza Hut is famo... read more
Business response:
Thank you for joining us and for taking the time to share this feedback. We understand our style isn't for everyone, but we appreciate you giving us a try. We use fresh, quality ingredients and take food safety very seriously. We apologize for your disappointment and hope you'll give us another try in the future. - FiRE+iCE Boston
One of the biggest let downs I have experienced at a restaurant. Signed up for a champagne brunch and there was no champagne or brunch food- only dinner options. The waiter was not even aware of this offering and had told me that it wasn’t offered, then had to show him what reservation we were referring to. We ended up leaving due to them offering a champagne brunch while not having any champagne or brunch food. The restaurant is also a glorified cafeteria… don’t go
Business response:
Thank you for taking the time to share your experience. We again sincerely apologize for this discrepancy and hope you'll return to experience our Signature Grill and "Feed Your Fun" with our team. - FiRE+iCE Boston
Wait staff made big deal about gluten free options. Service not good. Food servings very small. Not worth $24 per person.
Business response:
Thank you for visiting, Hannah. We are sorry to hear about your disappointing experience. We here at FiRE+iCE are honored to be a safe haven for those with gluten allergies and sensitive (or just plain ol' preference) and are disheartened that it was not the easy experience we expect for our guests. We would appreciate the opportunity to connect with you and assuage any concerns about your return visit. We look forward to hearing from you! - FiRE+iCE Boston
Low-quality buffet
Business response:
Thank you for visiting and giving us a try. We use fresh, quality ingredients for our AYCE style, but we understand it isn't for everyone. We hope you'll give us another opportunity to WOW you! - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,420 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 4:00 p.m.