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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We didn't realize that the entertainment part of the restaurant would be removed. You couldn't watch your food being cooked, you couldn't select your own food (it's form you fill out now). You just sit at the table and wait for the food like any other restaurant. Disappointing.
Business response:
Hi Aman, Thank you for visiting and for sharing your experience. We too are eager to get our guests back around the grill. We'd love to connect with you to learn more about your visit and asuage any concerns about a return. - FiRE+iCE Boston
I went for the experience of habatchi but did not get it. The rice in my food was burnt, the food was ok but not as good as I expected it to be. I will not be going back
Business response:
Hi Jennifer, Thank you for visiting and for sharing your experience. We too are eager to get our guests back around the grill. We'd love to connect with you to learn more about your visit and asuage any concerns about a return. - FiRE+iCE Boston
I expected to be able to see my food being cooked
Business response:
Thank you for visiting! We do sincerely apologize for the disappointment - to ensure the safety of all we're adapted our style for the time being to accommodation the necessary measures. We too hope to be bringing guests around the grill again soon. We hope you'll visit again and enjoy a true FiRE+iCE experience. Cheers! - FiRE+iCE Boston
Everything . The food felt like the chum bucket 👍🏿
Business response:
Thank you for visiting. We're disappointed to hear your visit wasn't up to the high standards we hold here at FiRE+iCE. We always encourage guests to let us know when something is amiss so we have the opportunity to make it right. We would appreciate the opportunity to learn more about your visit and look forward to hearing from you. - FiRE+iCE Boston
The price for the food is just not worth it during COVID. I know they're trying, but at $19 for lunch with a small assortment of options to pick from versus what it used to be like, no thanks.
Ordered a salad that never came and my waitress was rushing us but never giving us all our items we ordered
Business response:
Thank you for reaching out and brining your experience to our attention - we would like to learn more about you visit and look forward to connecting with you. - FiRE+iCE Boston
Very poor quality food Takes too long between one plate and the other Very short option in menu Never again !!!
Business response:
Thank you for visiting, Emiliano. We sincerely appreciate you bringing your experience to our attention and look forward to connecting with you to learn more. - FiRE+iCE Boston
Not welcoming as is used to be... I get the COVID new rules but we can’t risk service... I’m an old customer for years and from been away for so many years and been back in town all I wanted is to visit this location but all now have change... from been one of my fav places in Boston now is scratched off the list... only good thing I can note is my server, he did all he could to wait my table, the rest of the bad experience was the disorganized staff and the rude hostess...
Business response:
Thank you for visiting, Oscar. We're disappointed to hear your visit wasn't up to the high standards we hold here at FiRE+iCE. We look forward to connecting with you, learning more and asuage any concerns about a return visit. - FiRE+iCE Boston Team
The food was really good as usual, but the table service was terrible. The restaurant was not busy and it took 45 mins to get our first plate of food. With the 90 mins covid restriction this did not leave time for a second plate if that would take 45 mins as well.
Business response:
Thank you for visiting, Michaela! We appreciate the recommendation. We'd also like to apologize for the delay with your meals - we're working hard to adjust to the adaptation of our style and sometimes, while it might not look busy, we're hustling! We really hope to welcome you back for a better visit and look forward to the opportunity to show you our best. - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,420 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 4:00 p.m.