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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Stuff were missing from my plate & the noodles were crunchy.
Business response:
Thank you for visiting, Lm617 - we're saddened to hear your experience with us was not up to our high standards. We're working hard to adapt our style to keep everyone safe and genuine feedback is a crucial part of our success. We'd appreciate the opportunity to connect with you and learn more about your visit. Please reach out to out team at your convenience. We look forward to hearing from you. - FiRE+iCE Boston
It was just blah!
Business response:
Thank you for visiting. We're disappointed to hear your visit wasn't up to the high standards we hold here at FiRE+iCE. We would appreciate the opportunity to learn more about your visit, we look forward to hearing from you. - FiRE+iCE Boston
I was disappointed. The food was not good quality.
Business response:
Thank you for visiting - we're looking forward to connecting with you and learning more about your visit. We've private messaged you and would like to follow up. - FiRE+iCE Boston Team
So I understand everything going on with covid but they give you a time limit you have to pick out what you want on a piece of paper and tjen wait for someone to come to you and take it. What I don't understand is it takes so long to put an order in and then you have to leave its expensive enough then to top it off to give you a time limit and your not even able to get what you want because tje service is so slow
Business response:
Hi Danny, Thank you for visiting and for taking the time to bring your experience to our attention. We're working hard to adapt our signature grill experience so that it's safe for our guests and our team. We are disappointed to hear your visit was lacking and we'd appreciate the chance to connect with you and learn more. Please reach out to our team at your earliest convenience. - FiRE+iCE Boston
The food was not worth it at all, definitely not worth $60 and didn’t get told an apple juice would be $4 which is way too high for it especially since it was more expensive than soda, our server was amazing don’t think we will come back though
We sat near the bar and got a young male waiter who seemed like he’d rather do anything else in the world than be there. After being there 45 minutes we finally got our first meal which was wrong but our waiter never came to the table. 30 minutes AFTER that he came by and said you want a water? Under his breath and took one glass (which he never came back with) and i had To call him back over to ask if he can take our next slips! Mind you weve now been here an hour and 15 minutes and seen our waiter ONLY for the first origin... read more
Business response:
Hi Taylor, Thank you for visiting and taking the time to bring your experience to our attention. We're saddened to know your visit was lacking. Genuine feedback is crucial to our improvement and we hope to connect with you to learn more about your experience so we can address these concerns head on. Thank you for sharing. - FiRE+iCE Boston
Food was cold and microwaved. Didn’t get all the add ins I requested.
Business response:
Thank you for visiting and sharing your experience, MuhmoodA. We do apologize for your disappointment but can assure you we do not microwave our food. Our signature grill experience is designed for transparency. We always encourage guests to let us know if something is amiss during your dining experience so we have the opportunity to make it right during your visit. We hope you'll give us another shot and find a combo to Feed Your Fun. Cheers! - FiRE+iCE Boston
I came before covid and I will say the place isn’t the same the drinks we got were amazing but the grill price was a little much and it wasn’t that good for my 4th time going there I hope it can go back to the way it was the flavor of the food was just off this time
Business response:
Thank you for visiting, Sabrina. We appreciate your patronage and recommendation. We look forward to delivering our signature grill experience in the community style you've come to know and love from FiRE+iCE. Until that's possible we're doing everything we can to ensure the safety and enjoyment of our guests. We hope to welcome you back soon for an exceptional FiRE+iCE experience. - FiRE+iCE Boston
Ambiance reminds me of a hospital cafeteria. Drinks were very sweet (fake flavoring). Due to covid no exciting cooking done. It’s just okay food.
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,420 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 4:00 p.m.