First Call Heating & Cooling

Jim W. 

on Yelp

2 weeks ago

We have used them for years for maintenance and repairs. I trust them, especially using same tech each time. Soma of the techs have gone on to supervisory and management positions. This time we had a cracked heat exchanger and we either repair or replace. We replaced the furnace, the installers were very professional and the sales person, Steve Erickson was very knowledgeable. 

Melanie B. 

on Yelp

a month ago

Chris from First Call was very helpful and explained everything that needed to be done. I was pleased with his professionalism. 

Margaret L. 

on Yelp

3 months ago

Frank did a through professional job that exceeded my expectations. I plan to request Frank for all future HVAC services. 

Old Army G. 

on Yelp

5 months ago

During our annual inspection and tune up, it was discovered that the heat exchanger in our Trane furnace was cracked, and couldn't be signed off on due to the potential for carbon monoxide production. The tech was Frank who had been to our house in the past. He went on to the AC unit, and found that the coolant pressure was below what it should be. The problem was that the coolant used in that unit is no longer made. Bottom line was that our system, which is 15 years old could be patched together at a significant expense, a... read more

Bert S. 

on Yelp

9 months ago

First Call just finished a full replacement of my furnace, water heater, and a/c unit - Dustin, Jason and team were outstanding in their workmanship and beyond professional. The install came out extremely clean and they left my house with floors cleaner than they arrived. All my questions were answered patiently and thoroughly with a walk through at the end of each day showing me all the details. Explanations for maintenance and emergency were all done so well. Can't say enough about the good work these past few days. Thanks... read more

Christopher B. 

on Yelp

11 months ago

I was nervous to have someone professionally service my 50 year-old oil furnace as I was thinking they might just walk in and basically say you need to buy a new furnace rather than actually service mine (and charge me an expensive house call fee). When I called and made the appointment, I did share my concerns and asked if they would be able to send someone who is familiar and comfortable working on really old furnaces and they said they could do that ( they said Kerry is your guy!). Kerry came out and not only was very nic... read more

Gretchen N. 

on Yelp

a year ago

First Call installed our heating and air-conditioning 15 years ago and has been maintaining it since. We are very impressed with the company and the technicians they send. Today Jeff came for our annual maintenance. As is typical with this company, he was on time, very professional and polite and wore booties without being asked. He was efficient, thorough and took photos so that we could see for ourselves the condition. Jeff is nice to have around and does a good job. 

Erling N. 

on Yelp

a year ago

My old Trane furnace developed a crack in the heat exchanger and failed during the coldest part of the winter. First Call responded quickly and diagnosed and showed me the problem, which was serious. We called in their HVAC consultant who turned out to be the same person who sold us our last system. He was very experienced, understood exactly what we had installed before (a complex system) and was willing to discuss all options in an effort to find what would work best for us. We opted to replace the furnace and AC, and the ... read more

John H. 

on Yelp

a year ago

First Call heating and cooling installed a new Tran furnace and AC about 6 years ago. I have found them to be very responsive when I call for service or any other questions. I would recommend them highly. They always send highly trained repairman