First Call Heating & Cooling's cover image

This profile has been claimed by the business owner or representative.

First Call Heating & Cooling

4.8

About this business

Location details

13150 Clackamas River Dr, Oregon City, OR, 97045, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,299 reviews
Select a rating
Joe H.'s profile image
Joe H. 
rating
10 years ago

Everyone I was in contact with at First Call was wonderful. I needed to schedule a furnace tune up as well as get heating oil for my tank. First Call scheduled a meeting for the same week with two separate people coming out with a window of 9am-12am. I was pleasantly surprised then when at 9:01am I got a knock on the door for the guy to fill the tank! He was courteous and speedy. Immediately after he left I got a call saying the furnace technician was on his way and showed up around 9:30am (very impressive timeliness). ... read more

Ines B.'s profile image
Ines B. 
rating
10 years ago

I called first call after De Temple failure, one year changing pieces of our Lochinvar boiler that works randomly no matter what they did. We wanted to install a new system and forget about Lochinvar. They gave us a deal at not charge to find what the problem was, involving a representative of Lochinvar. Unfortunately they couldn't fix it. I think that they did their best, gave us a good service and kept the promise of no charge if they can not make the boiler work. First Call install only Lochinvar and we are not willing ... read more

Grant M.'s profile image
Grant M. 
rating
10 years ago

With a special thank you to the heat people. He walked is through it. It was a tube from fan to the a small diaphragm. It was stuck. I called and thanked them so much. I recommend this company to anyone in need of new or just not working. They truly are there to help you understand. Biggest thank you on the coldest day of the year thus far. 

Oregon C.'s profile image
Oregon C. 
rating
11 years ago

As a first time home owner, I'm anxious about things like this yet they made me feel very good about taking care of furnace problems. They deserve every star in my review because they saved me hundreds of dollars working with me with what turned out to be a simple problem with my heater. Even though there was some confusion, I still think they handled things very well considering it was the coldest day of the season so far. Make sure to schedule maintenance with them in advance because they get booked out in the busy seaso... read more

La Vonne B.'s profile image
La Vonne B. 
rating
11 years ago

Excellent customer service!!! My furnace would not fire up with the start of winter. Due to the icy weather we're having today they didn't have enough crew/staff to get to me right away-- however, They did spend a great deal of time with me on the phone walking me through what to do to get my furnace up and working. And by golly it worked! So, the next time I need HVAC assistance these will be the guys I call! 

Dee R.'s profile image
Dee R. 
rating
11 years ago

As a property manager and realtor, I deal with dozens of furnace repairs and replacements a year and with more than 10years in the business I feel like I've worked with just about everyone and I cannot recommend these folks more highly. My experience with them has been so positive, that before writing this review I was curious how they could not possible be a 5 star reviewed company, but I can see the negative remarks were sour grapes - it will always be cheaper to do stuff yourself, the question is just do you want to and c... read more

Alison G.'s profile image
Alison G. 
rating
11 years ago

As a property manger responsible for 100 units in the greater Portland area Kennedy proved to be reliable, available and economical. It doesn't get any better than these guys! 

Heidi V.'s profile image
Heidi V. 
rating
11 years ago

Two years ago we had Eastside service our furnace. The repair tech made a note about a part that could potentially go bad in the future. Eastside also installed our air conditioning a year or so later. Last week our furnace stopped working when it was bitter cold. They squeezed us in last minute and even showed up early. They checked the furnace and thought it just needed cleaned. But next morning, no heat again. When I called they scheduled me right away, showed up over an hour early, and then honored the price for the part... read more

Don B.'s profile image
Don B. 
rating
12 years ago

We've been using First Call for years. They sort of came with our house when we bought it, and we kept them on as our oil tank filler of choice. They did a good job of inspecting our furnace when we moved in, and showed us the ins and outs of owning a 1950's model oil furnace. The only time we had to call them for oil was when we ran out of oil on New Year's Day after some fairly heavy usage, and they showed up the next day to fill the tank. In fact, every time we called them for anything, they showed up pretty damn quickly.... read more

Frequently asked questions about First Call Heating & Cooling

How is First Call Heating & Cooling rated?

First Call Heating & Cooling has a 4.8 star rating with 2,299 reviews. 

When is First Call Heating & Cooling open?

First Call Heating & Cooling is closed now. It will open on Monday at 7:30 a.m.