First Call Heating & Cooling

Michael G. 

on Yelp

5 years ago

Required gas fireplace servicing. Received a call back within 30 minutes and a confirmed appointment for 2 days later. Excellent work, fair pricing and informative. Also took COVID 19 protocols. Would highly recommend. 

Lyle F. 

on Yelp

5 years ago

Due to a crack in our heat exchanger we were in the need of a new HVAC system to replace our 17 years system we started our research on all the top brands and little brother brands. We settled on Trane because they are USA made and the reviews from others. First Call from the instant we reached out started the most impressive customer service we have ever experience. The constant communication, JasonB as our assigned rep, with his experience and his ability to education is on our needs and objectives. The scheduler and the e... read more

Tom S. 

on Yelp

5 years ago

Great service all around! We needed to replace our 1978 model t version of a furnace, the pilot clogged and wouldn't light and knew it was going to fail soon. Got a very detailed explanation from Stephen on our choices of new models , very easy to understand, also helped us pick what would best suit our house size and overall needs. Offered excellent incentives and discounts along with a great payment plan. The pricing was so good that we added an A/C install as well. Both the replacement furnace and the new A/C install onl... read more

Cece A. 

on Yelp

5 years ago

First Call has been very good for maintaining our heat pumps every year. Harvey is a great technician and does a very thorough professional job. 

Miranda B. 

on Yelp

5 years ago

I used another company and will now use First Call because of Chester the tech that came to our home. The customer service was so professional and he was very knowledgeable. Gave us tips on how to keep up maintenance with them. Now we are on their annual maintenance plan. I'm so happy with this company and hope we keep getting this tech, but I'm certain anyone in this company will do a great job. Thank you First Call for taking care of our family. Miranda Blakes 

Paige S. 

on Yelp

5 years ago

Such a relief! A couple of days ago, our air conditioning went out. No air at all out of the vents. Panic! Because in a few days, it's predicted to be 100 degrees. Our technician was Scott, and he's terrific. I liked the way he talked us through the troubleshooting process, explaining everything along the way. Our problem, it turns out, was in our furnace, specifically the capacitor. Scott explained why, and he double-checked several other things. Bingo! We have cold air again. The other thing that I liked is that he talk... read more

Sharon K. 

on Yelp

5 years ago

I needed to replace the furnace in my house. I contacted several places and decided on first call heating and cooling based upon the professionalism of the phone operator that I spoke with. The crew that came out was easy to work with and were very knowledgeable. Jason T was the sales person who walked me through the different options that were available to me. Once I decided on a unit an installation date was scheduled and the crew came out to install my furnace. Jason S, Joe, and Spencer were the installation specialists t... read more

Linda A. 

on Yelp

5 years ago

First Call was the heating oil supplier when I bought my house 15 years ago. Our 50-60 furnace was on its way out. Possibly affecting our health. From discussing a gas conversion to the actual conversion yesterday, I have nothing but to give them high marks. Everyone (even office staff on the phone) was so friendly, understanding, and willing to give explanations for any questions. Because this was an immediate change, they paid for the gas company charge for this. They covered the extra cost of an upgraded thermostat f... read more

Maggie T. 

on Yelp

6 years ago

Stephen was super helpful and polite. He didn't try and hard sell us on anything, he just laid out the prices. Thank you! We are happy with the installation. Thanks!