First Call Heating & Cooling

Mark J. 

on Yelp

4 years ago

When I purchased my home in 1999 it had a behemoth of an old Iron Fireman furnace from the mid-30's-early-40's still clanking away. The prior owner had kept receipts from prior servicing going back at least 30 years. Most were from First Call. So, when I needed that furnace serviced I called First Call. Years later I was able to finally upgraded to a new furnace, and First Call expertly walked me through selecting and purchasing a new machine, demo'd and removed the old furnace, installed the new one plus a new thermostat.... read more

Elizabeth L. 

on Yelp

5 years ago

Wow! First Call to our rescue! Furnace died during the ice storm. The sent Frank out, a real gem, and he told us what we'd feared that our furnace had bit the dust. Justin came out and gave us an estimate that day. the next day, Daniel and Spencer came and installed a new furnace. They were great and worked very hard to restore warmth to our home. When we ran into a little glitch, Justin was sent out. He was wonderful! He found the problem with a misaligned drain, corrected it and we have heat! This is a great company and th... read more

Michael G. 

on Yelp

5 years ago

Required gas fireplace servicing. Received a call back within 30 minutes and a confirmed appointment for 2 days later. Excellent work, fair pricing and informative. Also took COVID 19 protocols. Would highly recommend. 

Lyle F. 

on Yelp

5 years ago

Due to a crack in our heat exchanger we were in the need of a new HVAC system to replace our 17 years system we started our research on all the top brands and little brother brands. We settled on Trane because they are USA made and the reviews from others. First Call from the instant we reached out started the most impressive customer service we have ever experience. The constant communication, JasonB as our assigned rep, with his experience and his ability to education is on our needs and objectives. The scheduler and the e... read more

Tom S. 

on Yelp

5 years ago

Great service all around! We needed to replace our 1978 model t version of a furnace, the pilot clogged and wouldn't light and knew it was going to fail soon. Got a very detailed explanation from Stephen on our choices of new models , very easy to understand, also helped us pick what would best suit our house size and overall needs. Offered excellent incentives and discounts along with a great payment plan. The pricing was so good that we added an A/C install as well. Both the replacement furnace and the new A/C install onl... read more

Cece A. 

on Yelp

5 years ago

First Call has been very good for maintaining our heat pumps every year. Harvey is a great technician and does a very thorough professional job. 

Miranda B. 

on Yelp

5 years ago

I used another company and will now use First Call because of Chester the tech that came to our home. The customer service was so professional and he was very knowledgeable. Gave us tips on how to keep up maintenance with them. Now we are on their annual maintenance plan. I'm so happy with this company and hope we keep getting this tech, but I'm certain anyone in this company will do a great job. Thank you First Call for taking care of our family. Miranda Blakes 

Paige S. 

on Yelp

5 years ago

Such a relief! A couple of days ago, our air conditioning went out. No air at all out of the vents. Panic! Because in a few days, it's predicted to be 100 degrees. Our technician was Scott, and he's terrific. I liked the way he talked us through the troubleshooting process, explaining everything along the way. Our problem, it turns out, was in our furnace, specifically the capacitor. Scott explained why, and he double-checked several other things. Bingo! We have cold air again. The other thing that I liked is that he talk... read more

Sharon K. 

on Yelp

5 years ago

I needed to replace the furnace in my house. I contacted several places and decided on first call heating and cooling based upon the professionalism of the phone operator that I spoke with. The crew that came out was easy to work with and were very knowledgeable. Jason T was the sales person who walked me through the different options that were available to me. Once I decided on a unit an installation date was scheduled and the crew came out to install my furnace. Jason S, Joe, and Spencer were the installation specialists t... read more