First Call Heating & Cooling's cover image

This profile has been claimed by the business owner or representative.

First Call Heating & Cooling

4.8

About this business

Location details

13150 Clackamas River Dr, Oregon City, OR, 97045, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,299 reviews
Select a rating
Tracy W.'s profile image
Tracy W. 
rating
7 years ago

First Call came recommended to me by a friend of mine that had used them for years. She was right. They rock. Steve Erickson came out to do a walk-thru on a new furnace. He was honest, open and explained everything thoroughly. I'd gotten 4 other quotes for brands like Carrier, Lennox, Bryant, etc. First Call quoted a Trane, which is #1 according to the leading consumer reporting agencies. I was concerned that the Trane would be more expensive than the others, but it was comparably priced. A week later, First Call in... read more

Business response:

Thank you for the positive feedback, we are glad to hear we meet your expectations! We appreciate you taking the time to review our company, and look forward to helping you again in the future. C.K. 

Laura V.'s profile image
Laura V. 
rating
8 years ago

We definitely recommend First Call Heating and Cooling. Fast and professional service from start to finish. Joe and Abel came out to replace our furnace down in our muddy basement on a very cold, rainy Saturday. They did a great job and were very friendly! 

Business response:

We are happy that you took the time to write in and let us know about your experience. Thank you for your great review! We appreciate your kind words, and look forward to serving you again in the future! C.K. 

Allan E.'s profile image
Allan E. 
rating
8 years ago

Our home is 14 years old and has two Air Conditioning Units to cool the house. We have used First Call or it's affiliates to service our AC over the years. As the weather was getting warmer we turned on the A/C and the unit which cools the lower and entry of our home was not doing the job. We called First Call, to their credit, they were out the following day. We encountered a problem with the service call and had to get another service provider. After contacting First Call they immediately checked into our issue, called t... read more

Amy B.'s profile image
Amy B. 
rating
8 years ago

I have always had good experiences with First Call. We've had an oil furnace for years but just bought a new gas furnace from them, and everyone was helpful and professional- Steve the sales person, the installers, (I forget their names one starts with a D) and the guys who came to fire it up- Joe and Abel. All very nice, explained everything clearly. I would recommend this company. 

Business response:

Thank you for taking the time to do a review of our company. We know your time is valuable, and want you to know that we really appreciate it. Thank you for the positive feedback! C.K. 

Nick B.'s profile image
Nick B. 
rating
9 years ago

Eastside Heating was able to get a technician out to me within 2 days of contact. Matt arrived promptly within the service window and immediately diagnosed and fixed the problem with our Trane furnace. He shared his knowledge and was thorough in his troubleshooting to ensure that everything worked as intended. I will definitely be contacting Eastside about any future furnace issues. 

Steve W.'s profile image
Steve W. 
rating
9 years ago

Steve E. came out, checked our home (which First Call had already done the furnace for) and showed us the perfect unit for our AC needs (including the condenser not being too 'obvious'). We put the install off for a bit to have some other work done, and then Jeff came out with his assistant Victor(?) and they and an electrician had the cool air flowing by the afternoon. Several other First Call techs came by to help get all the gas lines reconnected, etc. and Steve E came by to make sure all was well. It felt really well do... read more

Bill B.'s profile image
Bill B. 
rating
9 years ago

Just had a complete oil to gas furnace conversion done, and it was an awesome experience! The work included removal of the 25+ year-old furnace from our basement, removal of the oil tank and all tubing from the garage, installation of a new gas line (no service to house previously), new high-efficiency furnace, new air conditioning unit outside the garage, and a complete duct cleaning (last cleaning unknown, but over 20 years). There was a lot of custom work required, but that didn't stop the "dream team" of Abel M., Aaron M... read more

Mimi B.'s profile image
Mimi B. 
rating
9 years ago

Jason was so patient working through all my questions, and I put him through the ringer for sure...I wanted to know everything possible about my install from unit specs to financing to incentives. Daniel Stevens and Nathan McCord are great!!! They installed the units (electric AC and gas furnace). Swept up after themselves, wore booties in my house, helped me program the thermostat, cleaned up the fingerprints on the equipment...explained all the equipment. Very satisfied and don't feel like I've been taken advantage of like... read more

Patrick B.'s profile image
Patrick B. 
rating
9 years ago

First Call installed a new furnace and added an AC unit for us after our 30+ year old furnace failed. From the first meeting through installation, their people were first class professionals. They were never late and we were well informed throughout the installation. Since we were without heat during a normal February period, they were able to fit the work work into their schedule only a couple of days after getting the go-ahead. My wife works from home and is on the phone constantly. She was able to work with the installers... read more

Frequently asked questions about First Call Heating & Cooling

How is First Call Heating & Cooling rated?

First Call Heating & Cooling has a 4.8 star rating with 2,299 reviews. 

When is First Call Heating & Cooling open?

First Call Heating & Cooling is closed now. It will open at 7:30 a.m.