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13150 Clackamas River Dr, Oregon City, OR, 97045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were without heat and I called at 1pm on a Friday! Dylan was at my house 2hrs later! He diagnosed the problem and had the part needed in his van. He repaired the furnace in 1/2 hr. Best experience ever. Thank you. Thank you. You saved the weekend!!!
I can't say enough about this company. We called about our heat pump not working and the first thing the person answering the phone did was to try and help me over the phone with trouble-shooting suggestions. She probably spent 15 minutes trying to help us avoid a service call. Despite her efforts, we still needed a technician's assistance. After the initial appointment, they had to come back on the weekend because the original solution failed. THEN they came back again the following Monday and really did fix it, and wi... read more
Best experience I've ever had with an installation by commercial installers, Nathan and Martin . They were very polite and courteous, and very good at what they do ( they know what they are doing) also the sales representative Justin P was also awesome found a time they could install a-lot sooner than we expected. Thank you everyone at First Call. P.S. they even installed a thermostat that was not on their ticket.
Just had a furnace installation to replace our 70+ year old oil furnace. We had a gas furnace even though we really wanted an electric heat pump (we were told that the cost of adjusting our electrical to conform to requirements for an electric heat pump would be quite high). we had several bids and First call was very fair and lower than the others. First call did a great job from top to bottom. They took care of everything, and the communication was outstanding all the way through. The work was good and the installatio... read more
Business response:
Thank you John for the 5-star review!
I highly recommend this business. Twenty years ago I hired them to work on an old oil furnace that came with a new house purchase. It had many issues, but their service plan kept it affordable, and their prompt attention kept me going when I lost heat a couple of times that first winter. I later had them replace the furnace with a more efficient and better heating 2-stage gas furnace that I absolutely love! Yesterday, Chris A. was out to do the annual tune-up and he was prompt, friendly, efficient as always. All of the... read more
Business response:
Thank you so much for the kind words, we truly appreciate your business!
My Furnace was making a loud roaring sound. I called a few other companies before this one. They told me nothing was wrong. I am so happy I went with first call. I would love to say that they are amazing. They will tell you what you need and don't need. Punctual and friendly. I will definitely be recommending them to anyone who needs their Furnace or a/c fixed, replaced or maintenance. They even gave a thank you gift for being a first time customer :) thank you again.
Business response:
Thank you for the great review! We appreciate the kind words and thank you for choosing First Call!
After a remodel involving moving our A/C unit, it just didn't cool our house. During the recent 116 degree heat wave our house reached 90. I decided to have someone look at the unit. Tech Scott came and systematically went through the system. Removing 2 pounds of refrigerant our A/C now really cools the house. Well worth the wait. It's nearly 100 outside but it's 72 inside!
Ridiculously good service. Love these guys. Showed up on time, didn't overcharge for a simple problem.
Business response:
Thank you John for the great review! We appreciate the kind words and thank you for choosing First Call!
Great response to a broke AC. Charged out unit quickly got it cool again in the house. Thanks
Business response:
Thank you Jim for the 5-star review!
First Call Heating & Cooling has a 4.8 star rating with 2,318 reviews.
First Call Heating & Cooling is closed now. It will open tomorrow at 7:30 a.m.