First Call Heating & Cooling

Cheryl F. 

on Yelp

3 years ago

I can't say enough about this company. We called about our heat pump not working and the first thing the person answering the phone did was to try and help me over the phone with trouble-shooting suggestions. She probably spent 15 minutes trying to help us avoid a service call. Despite her efforts, we still needed a technician's assistance. After the initial appointment, they had to come back on the weekend because the original solution failed. THEN they came back again the following Monday and really did fix it, and wi... read more

John D. 

on Yelp

3 years ago

Best experience I've ever had with an installation by commercial installers, Nathan and Martin . They were very polite and courteous, and very good at what they do ( they know what they are doing) also the sales representative Justin P was also awesome found a time they could install a-lot sooner than we expected. Thank you everyone at First Call. P.S. they even installed a thermostat that was not on their ticket. 

John F. 

on Yelp

4 years ago

Just had a furnace installation to replace our 70+ year old oil furnace. We had a gas furnace even though we really wanted an electric heat pump (we were told that the cost of adjusting our electrical to conform to requirements for an electric heat pump would be quite high). we had several bids and First call was very fair and lower than the others. First call did a great job from top to bottom. They took care of everything, and the communication was outstanding all the way through. The work was good and the installatio... read more

Crystal S. 

on Yelp

4 years ago

My Furnace was making a loud roaring sound. I called a few other companies before this one. They told me nothing was wrong. I am so happy I went with first call. I would love to say that they are amazing. They will tell you what you need and don't need. Punctual and friendly. I will definitely be recommending them to anyone who needs their Furnace or a/c fixed, replaced or maintenance. They even gave a thank you gift for being a first time customer :) thank you again. 

William T. 

on Yelp

4 years ago

After a remodel involving moving our A/C unit, it just didn't cool our house. During the recent 116 degree heat wave our house reached 90. I decided to have someone look at the unit. Tech Scott came and systematically went through the system. Removing 2 pounds of refrigerant our A/C now really cools the house. Well worth the wait. It's nearly 100 outside but it's 72 inside! 

Bob R. 

on Yelp

4 years ago

Ridiculously good service. Love these guys. Showed up on time, didn't overcharge for a simple problem. 

Jim G. 

on Yelp

4 years ago

Great response to a broke AC. Charged out unit quickly got it cool again in the house. Thanks 

Mark J. 

on Yelp

4 years ago

When I purchased my home in 1999 it had a behemoth of an old Iron Fireman furnace from the mid-30's-early-40's still clanking away. The prior owner had kept receipts from prior servicing going back at least 30 years. Most were from First Call. So, when I needed that furnace serviced I called First Call. Years later I was able to finally upgraded to a new furnace, and First Call expertly walked me through selecting and purchasing a new machine, demo'd and removed the old furnace, installed the new one plus a new thermostat.... read more

Elizabeth L. 

on Yelp

4 years ago

Wow! First Call to our rescue! Furnace died during the ice storm. The sent Frank out, a real gem, and he told us what we'd feared that our furnace had bit the dust. Justin came out and gave us an estimate that day. the next day, Daniel and Spencer came and installed a new furnace. They were great and worked very hard to restore warmth to our home. When we ran into a little glitch, Justin was sent out. He was wonderful! He found the problem with a misaligned drain, corrected it and we have heat! This is a great company and th... read more