This profile has been claimed by the business owner or representative.
13150 Clackamas River Dr, Oregon City, OR, 97045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steve E. came out, checked our home (which First Call had already done the furnace for) and showed us the perfect unit for our AC needs (including the condenser not being too 'obvious'). We put the install off for a bit to have some other work done, and then Jeff came out with his assistant Victor(?) and they and an electrician had the cool air flowing by the afternoon. Several other First Call techs came by to help get all the gas lines reconnected, etc. and Steve E came by to make sure all was well. It felt really well do... read more
Just had a complete oil to gas furnace conversion done, and it was an awesome experience! The work included removal of the 25+ year-old furnace from our basement, removal of the oil tank and all tubing from the garage, installation of a new gas line (no service to house previously), new high-efficiency furnace, new air conditioning unit outside the garage, and a complete duct cleaning (last cleaning unknown, but over 20 years). There was a lot of custom work required, but that didn't stop the "dream team" of Abel M., Aaron M... read more
Jason was so patient working through all my questions, and I put him through the ringer for sure...I wanted to know everything possible about my install from unit specs to financing to incentives. Daniel Stevens and Nathan McCord are great!!! They installed the units (electric AC and gas furnace). Swept up after themselves, wore booties in my house, helped me program the thermostat, cleaned up the fingerprints on the equipment...explained all the equipment. Very satisfied and don't feel like I've been taken advantage of like... read more
First Call installed a new furnace and added an AC unit for us after our 30+ year old furnace failed. From the first meeting through installation, their people were first class professionals. They were never late and we were well informed throughout the installation. Since we were without heat during a normal February period, they were able to fit the work work into their schedule only a couple of days after getting the go-ahead. My wife works from home and is on the phone constantly. She was able to work with the installers... read more
Mr. Nash retired, all calls are redirected to Tri-Country Heat Ok, so the following part. The tech that serviced the (my) faulty furnace was great in fixing the problem and advising me on alternative filtering methods and such related maintenance talk. What I did not care for was his taking it on himself to mark in Sharpie on my furnace filter door to clean the things monthly. Really? Not cool....
First Call heating and cooling just installed our new furnace! This company is tops in service Daniel Stevens and his partner did a great job on our install. Explaining what would take place on removal of old furnace and installation of new one. These two Technicians completed the install working around a power outage in our area for 1 1/2 hrs. The new furnace works great and all the new features that come it.Victoria in the office was very helpful taking care of our payment and answered any questions we had. Would recommen... read more
Five more stars for First Call for the final phased installation and approval by city building inspection. A recent move to Oregon found us in need of a new heating and cooling system. Not new to Trane, however, we bid a few different HVAC service providers and ultimately chose First Call. The pricing was competitive and very fair, and attention to detail was much appreciated. Robert and his crew did the installation. We are extremely impressed with the entire process. The install crew took great care to cover the floo... read more
We had a new furnace installed on Nov.20th. It could not have gone any better or been a more pleasant experience. First, Steve came out right away to talk to us about new furnace options, discounts, incentive and tax credits. He was very knowledgeable and explained everything completely and in lay persons terms with no pressure what so ever. First Call was able to get the install scheduled within a week during a very busy time for all HVAC companies (most companies we contacted told us it would be 2-6 weeks for install).... read more
I kind of feel bad updating this, but our initially great experience went to mediocre. The A/C unit we had installed had stopped working after only a few weeks. Although Eastside Heating was admittedly great about getting back to us when we kept calling, it took about five visits before they figured out what was wrong. They kept sending different people. The first time, they said, "Are you sure that this was a job we did?" when they encountered a faulty ductwork configuration (right angles that were cutting off air supply, e... read more
First Call Heating & Cooling has a 4.8 star rating with 2,364 reviews.
First Call Heating & Cooling is closed now. It will open on Monday at 7:30 a.m.