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Fluent Solar
- Solar Installation
- Lindon, UT
About this business
Location details
2578 W 600 N, Suite 100, Lindon, UT, 84042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would rate them MUCH lower if possible. Not only did they install my unit improperly. . But they did not turn it on for 6 months. Also I made it aware that I would be needing to replace the shingles on my roof the following year . Therfore I had asked what the charge for that was , the salesman promised me that it would be $80 per panel (1480=1120). However now they are telling me that I must pay $4,200. So now I am screwed because "they no longer can charge that low rate". All around A TERRIBLE COMPANY. DO NOT USE THIS AW... read more
Business response:
Hi, *****. We are sorry to hear that we didnt meet your expectation. We have very high expectations at Fluent and would love the opportunity to improve. We were unable to identify your account in our system. If you can give us a call, we would like to resolve the issue. Our number is ************.
I feel like I was scammed my salesman told me "when I install these solar panels you will not be dependent on the grid, the government will give you a check for X amount next time you file taxes to cover a percentage of the panels you can use that money for whatever but if you dont use it on the panels your **** will go up to $200month, you will not have to worry about power outages because you are no longer connected to the grid, you will not have any bills, etc" $38k later come to find out all that was a lie when I called ... read more
Business response:
We appreciate your feedback, *******. We were unable to idenifity your account, but would like to discuss your experience further. If you can give us a call at ************, we would love the opprotunity to resolve any issues. Thank you.
The sales guy will promise you all kinds of incentives and features.Production and consumption monitoring ** electric **** or Solar payment for a full year. But these are just sales gimmicks. This company over promises and under delivers. Took almost 4 months from installations to activation. Guess when you no solar payment starts? You got that right at installation, not activation.Also, our system does not monitor consumption like we were told it would. This is probably the worst customer service I have had with any large c... read more
Business response:
Hi, ******. At Fluent we aim to provide positive experiences at all times. We are unable to identify your account in our system. We would love to work with you to resolve any problems. Here is our customer support line ************. Please give us a call. Thank you.
Two times in the past two weeks salespeople from Fluent have knocked on my door claiming to be with ********************* On the first occasion the rep was wearing a yellow work vest and when I started asking to see his credentials he said, I guess Ill have to go tell my boss we need to turn your power off. When I told him Ill be waiting outside when you return with a police officer that got his attention and he walked as fast as he could off my block. Then today 8/24/2022, two 20 something reps knocked on my door and said t... read more
Business response:
Hi, ***** We are sorry to hear that we didnt meet your expectation. We have very high expectations at Fluent and would love the opportunity to improve. We were unable to identify your account in our system. If you can give us a call, we would like to resolve the issue. Our number is ************.
ABSOLUTE NIGHTMARE!!!! DO NOT WORK WITH FLUENT SOLAR!!!!!I am currently taking legal action against them for causing tens-of-thousands of dollars to my house.From the first day of installation December 2021, my roof has had severe leaking, literally raining inside my house with snow melt. They have come back maybe 4 times over the course of several months to completely uninstall and reinstall the system, each time failing to install it correctly causing even more damage to my roof and continued water damage to my house. They... read more
Very poor customer service, communication accept for the sales person is basically nonexistent. Panels are up but keep getting the same old song and dance about why they are not hooked up and ready to go!.Same with my daughter, installed but not functional. Its like buying a car, yep you got the car it looks good from the outside but, there is no engine so basicalyl its worthless, it just sits there. Summer is here, energy prices are through the rough and I and my daughter are still waiting..Frustrated with the whole process... read more
Business response:
We appreciate your feedback, ****. We were unable to idenifity your account, but would like to discuss your experience further. If you can give us a call at ************, we would love the opprotunity to resolve any issues. Thank you.
Just went on-line 06/08/2022 but the process in total was near 10 months. This time frame included sign up, draft and submission of plans to the electric provider, re-submission a number of times, installation in March of 2022, inspector for the company quitting thus waiting near two months to get that going, electric provider needing more changes(almost as if they didn't want us to have solar panels), and then finally on 06/03/2022 we get a project manager to aid in the final inspection and he waits an entire day for the ci... read more
This has been the worst company to work with! I understand with the whole covid mess, items have been hard to get. Weve been very understanding. We were scheduled to get our panels last May. We were told ALL of Fluents systems came with batteries. They would call us every few months and reschedule our install day. They finally put it in back in March. The guys that came to do the install were the only thing g great about this company so far! When the contractors came to do the install, they asked where the panels were, becau... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, ****. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be reaching out to you to resolve these issues.
Once I signed my contract contact from fluent was minimal. Workers showed up at random times, they installed the panels wrong so I failed my inspection and at no point did fluent contact me to discuss. A guy just showed up randomly a few days later to move the panels.
Business response:
Thank you for providing your feedback and letting us know about this issue, ***** . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be reaching out to you to resolve these issues.
Frequently asked questions about Fluent Solar
How is Fluent Solar rated?
Fluent Solar has a 3.8 star rating with 1,933 reviews.
When is Fluent Solar open?
Fluent Solar is closed now. It will open on Monday at 8:00 a.m.