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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I think Ford has well trained service personnel. Thank you Thank you Thank you again
Business response:
We are glad to hear that our service team made such a strong impression on you, Chuck! Well-trained people who genuinely care about the customer experience are something we take a lot of pride in. Thank you so much for the kind words and for taking the time to share your experience with us.
Raymond and Jesus are the technicians I work with on most occasions and they are both Excellent!
Business response:
We are absolutely thrilled to hear this! Raymond and Jesus will be so pleased to know their work has made such a positive impression. It means a lot to us that you have trusted them with your vehicle on multiple visits, and we look forward to continuing to provide you with that same level of service.
Great service and communication. My car was completed as promised. I would definitely go back.
Business response:
Thank you for taking the time to share your experience with us. It is great to hear that your car was ready when promised and that our team kept communication clear throughout the process. We look forward to seeing you again on your next visit!
I needed a wheel alignment for my new tires. I scheduled it at 7am and requested to be done while I wait. They had my service done by 8am and was on my way. Can't beat that!
Business response:
We are grateful you took the time to share your experience with us. Getting you in at 7am and back on the road by 8am is exactly the kind of efficient, respectful service we aim to provide. We hope to see you again the next time you need anything for your vehicle!
Very pleasant experience with my service team. As always a good experience. Keep up the good work
Business response:
Thank you for sharing your experience with us, RICKERDSUTTON. It is great to hear that your service visit was a pleasant one and that our team continued to deliver the level of care you have come to expect. We will absolutely keep up the work, and we look forward to seeing you again next time.
Friendly people,, I paid off a car through capital one with my first cat (Ford Fusion) and had trouble finding a car loan and Frontier Ford excepting me made me happy. Enjoying my 2018 Ford Focus.
Business response:
Thanks for sharing your experience with us! It means a lot to hear that our team made you feel welcome and that we were able to help you find the right path to getting into your 2018 Ford Focus. We know that navigating a car loan can be stressful, and we are glad the process worked out for you. Enjoy every mile in your new vehicle!
The service was excellent and Raymond was very professional and helpful. He tended my needs attentively.
Business response:
Thank you immensely for sharing your experience with us. It's great to hear that Raymond provided you with attentive and professional service. We take pride in making sure every customer feels well taken care of, and it sounds like that came through during your visit. We look forward to welcoming you back to Frontier Ford anytime you need us.
They were very nice and worked hard to get what we needed for our service as well as the recalls open on the car.
Business response:
We are absolutely thrilled to hear about your experience with our team! It means a lot to know that our staff worked hard to take care of both your service needs and the open recalls on your vehicle. Shona, thank you for trusting us with your car, and we look forward to being here for you whenever you need us.
As always, Leo took care of us. Thank you for all of the help. Service was quick and easy.
Business response:
Thank you for the kind words! We're glad Leo took great care of you and the service was quick and easy. See you next time!
Frontier Ford has a 4.2 star rating with 5,574 reviews.
Frontier Ford is open now. It will close at 8:00 p.m.