This profile has been claimed by the business owner or representative.
Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They were very nice and worked hard to get what we needed for our service as well as the recalls open on the car.
As always, Leo took care of us. Thank you for all of the help. Service was quick and easy.
Business response:
Thank you for the kind words! We're glad Leo took great care of you and the service was quick and easy. See you next time!
It was a wonderful experience to purchase my car at Price Ford. Everyone was kind, caring, and supportive. From first sitting in my new car with me and going over each feature slowly, answering my questions, pairing my phone and setting up my Ford pass app, to going over the financial papers, to helping me return my rental car. I feel like I have friends who know me!
Business response:
Thank you for your wonderful feedback, Barbra! It truly means a great deal to hear that your experience felt so personal and supportive from start to finish. Knowing that our team took the time to walk you through every feature, help set up your technology, and even assist with returning your rental car reflects exactly the kind of care we strive to provide every customer. We love that you feel like you have friends here, because that is exactly the relationship we hope to build. We look forward to seeing you again!
The customer service technicians at the service department are knowledgeable and helpful. Leo goes the extra mile.
Business response:
We are ecstatic to hear such wonderful feedback about our service department team! It means a great deal to know that our technicians made a positive impression with their knowledge and helpfulness. Leo clearly embodies the level of care and dedication we strive to bring to every customer interaction, and we will be sure to pass along your kind words. Thank you, PJ11, for taking the time to share your experience with us.
Frontier Ford had the exact vehicle I was looking for. My sales associate was young but eager to help. The purchase documents contained incorrect financing details from those discussed, but General Sales Manager Dave Ingland was extremely helpful and made sure we were able to complete our purchase without issue.
Everyone I worked with at the dealership was very helpful and friendly especially Jose. Different employees were walking around a new employee and the were so kind and helpful showing him the ropes. Very impressed.
Business response:
We are delighted to hear about your wonderful experience at Frontier Ford! It is truly rewarding to know that our team made such a positive impression, and that Jose stood out for his helpfulness and friendliness. It is also heartwarming to hear that you noticed our team members taking the time to warmly welcome and guide a new employee. That kind of collaborative and supportive culture is something we take great pride in, and we are so glad it was noticeable to you. We look forward to welcoming you back!
Brought my explorer in for a couple recall repairs and the process was smooth. The team was very friendly and helpful. They provided a ride back to my office and kept me in the know for the repairs and completion times
Business response:
We are overjoyed to hear that your recent visit for recall repairs went so smoothly! It is wonderful to know that our team made the experience easy and stress-free by keeping you informed every step of the way and ensuring you had a ride back to your office. Thank you, TODDBARTZ, for taking the time to share your experience. We truly appreciate your kind words and look forward to being here for you whenever you need us in the future!
Mike helped me with the needed service for my Maverick. He was friendly and professional.
Business response:
Thank you for sharing your experience with us! We are so pleased to hear that your Maverick received the service it needed and that your visit was a pleasant one. It is always wonderful to know our team is making a positive impression through friendly and professional service. We truly appreciate you taking the time to leave this feedback, and we look forward to welcoming you back for any future service needs!
Michael Marshall was able to fit me into the schedule and I was in and out in promised timeline.
Business response:
Thank you for your review! We are thrilled to hear that your visit went smoothly and that you were taken care of within the promised timeframe. That kind of efficiency matters, and it is wonderful to know your experience reflected that. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back to Frontier Ford for any of your future automotive needs!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,527 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 9:00 a.m.