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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had previously lost all contacts and Focus Mode settings from the previous app after the 7/2/2025 update. I was able to restore all contacts by clearing cache and data and then signing back in. Focus Mode settings are still gone, so I have to rebuild those. Location updates still take a significant amount of time. Most likely some sort of limitation of the GPS chip or antenna used in the Gabb Watch 2. Need a global location refresh option for all devices on the map.
Business response:
Hi Matthew, thanks for the update — we’re glad your contacts were restored. We know losing Focus Mode settings is frustrating, and we appreciate your patience. We’ve shared your feedback and noted your global refresh suggestion. We’ve reached out to you directly.
Had some difficulties but they were able to restore the issue and now everything is working well. 👍👍
Business response:
Hi Sarah! Thank you for taking the time to leave your review. We really appreciate your feedback and are so glad to hear everything is back on track.
Great
Business response:
Hey, Shantay! Thank you so much for your 5-star review. We are so happy to hear that you're loving the MyGabb app!
love it.
Business response:
Hi Ruben! Thank you for taking the time to leave a review. We’re so glad to hear you’re enjoying the MyGabb app!
More good than negatives. Would like to have the ability to power the watch on/off with the app!
Business response:
Thank you for the 5 stars. It means so much to us! 💙
(edited) When it doesn't get wiped by software updates it works well. I've had to re-input all parental phone data manually for a 3rd time in 5 months. - The app team here was very quick to respond to my initial poor review & got me to factory reset the watch a 2nd time to get it back working. I left an initial poor review for lack of help from their website service team when the watch stopped working. It works again, & continues to since the latest factory reset and repairing/set up.
Business response:
Hi Greg! We’re so sorry you’ve had this experience. That sounds incredibly frustrating, especially with how often you’ve had to re-enter everything. We’ve reached out to you directly and would love to help get things working as they should.
great
Business response:
Thank you for the 5 stars. It means so much to us!
Edit: I power cycled my phone they showed up. Gabb did reach out to assist me. App works fine now. Bad Update, after the update, all safe zones are gone and all my child's contacts are gone. Also can't refresh location as quickly.
Business response:
Hey, Jazmine! We were very sorry to hear that the contacts and location were not working, but are so grateful that after powering the Gabb watch off and back on, things are working as expected! Thank you for updating your review.
terrible at updating location in a timely manner. always delayed
Business response:
Hi there! We’d love to learn more and help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback”—or DM us on Facebook or Instagram and mention your review. This helps us better understand your experience and resolve it quickly!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 5,013 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.