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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Love it
Business response:
Thank you for taking the time to leave us a 5 star review! We're glad to hear you're loving your device.
Finally figured it out just had to reset then pair it again while on wi-fi. Now it's great.
Business response:
Hi Aaron! Thank you for sharing your experience. We’re so happy to hear everything is working great now.
I love Gabb for my kids. I like the app but the map isn't always accurate. I love that it makes it easy to find their devices. The app doesn't make the calls or sends the messages but rather it links to your phone's calling or texting app.
Business response:
Hi Kristal! Thank you for your review. We’re so glad to hear you love Gabb for your kids and find the app helpful for locating their devices. We noticed your comment about the map not always being accurate and have reached out to see if you’re still experiencing this issue. We’d love to help resolve it for you.
My main gripe is that I wish there was a way to set downtime on the phone so she can't text people all hours of the night instead of sleeping. Other than that, she's so excited to have her own phone, but grandma still lets her use her tablet for Roblox. 🤦🏾♀️
Business response:
Hi Sharryn! Thank you for your feedback. We’re so glad to hear she’s excited about her phone! We understand how important features like downtime can be, and we appreciate your suggestion. If you have any other feedback or questions, feel free to reach out.
Love it so far
Business response:
Thank you for your 5-star review! We’re so glad to hear you’re loving the MyGabb app so far.
this is the best device for our 8 year old grandson. We live on 5 acres and can locate him and talk to him ALWAYS!
Business response:
Thank you so much for taking the time to leave us a 5-star review! We're glad to hear you're loving your device.
UPDATE: after multiple problems and being on hold w support for an hour, they said they've resolved the issues and gave a $5 credit for the trouble. Time will tell if it improves but I appreciate the gesture. I'll continue updating w any new issues or to say it's fixed 😄 Sticking with it another month to give it a chance
Business response:
Hi Fran! Thank you for sharing your experience. We’re glad our customer service team could help you, but we’re sorry to hear about the ongoing step tracking issue. We'd love to help look into this for you! Please reach out to us via DM on Facebook or Instagram so we can work with you directly.
Just getting started was a pain! The prompted start-up would not complete and would stick. After multiple trys and multiple days I called support who basically told me to keep trying. While waiting for them to call me back I decided to see if I could figure out manual set-up which was actually easier to do than the app and had fewer problems. I'm holding my breath to see how things go from here.
Business response:
Hi Christiana! We’re sorry to hear about the trouble getting started but glad manual setup worked for you. We’d love to check in and see how things are going now, and if you’re still having any issues. We’ve reached out to you directly to help!
We have loved the watches for our youngest 3 kids, and my oldest has loved her upgrade from her watch to the handheld Samsung device. Having these devices for my girl's has helped in countless ways, especially with their transition time to their fathers parenting time every other week, and gives my girls a sense of responsibility and a feeling of more support as they have access to communicate with their friends and family. The ability to also apply a focus mode during school hours is great.
Business response:
Hi Reanna, Thank you for sharing your experience! We're so happy the watches have been helpful for your kids, especially with transitions and giving them a sense of responsibility. We're glad the focus mode has been useful too! We appreciate your feedback and are always here if you need anything!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,872 reviews.
When is Gabb open?
Gabb is closed now. It will open tomorrow at 7:00 a.m.