Gabb

3.4

Technology
Lehi, UT

About this business

Technology Software company

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 3:00 p.m.
Sun	Closed

3.44,872 reviews

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Sarah Gambill

9 months ago

Had some difficulties but they were able to restore the issue and now everything is working well. 👍👍

Business response:

Hi Sarah! Thank you for taking the time to leave your review. We really appreciate your feedback and are so glad to hear everything is back on track.

Shantay Dodge

9 months ago

Great

Business response:

Hey, Shantay! Thank you so much for your 5-star review. We are so happy to hear that you're loving the MyGabb app!

Ruben Sam Tellez

9 months ago

love it.

Business response:

Hi Ruben! Thank you for taking the time to leave a review. We’re so glad to hear you’re enjoying the MyGabb app!

Leigh Lawrence

10 months ago

More good than negatives. Would like to have the ability to power the watch on/off with the app!

Business response:

Thank you for the 5 stars. It means so much to us! 💙

Greg Breitzman

10 months ago

(edited) When it doesn't get wiped by software updates it works well. I've had to re-input all parental phone data manually for a 3rd time in 5 months. - The app team here was very quick to respond to my initial poor review & got me to factory reset the watch a 2nd time to get it back working. I left an initial poor review for lack of help from their website service team when the watch stopped working. It works again, & continues to since the latest factory reset and repairing/set up.

Business response:

Hi Greg! We’re so sorry you’ve had this experience. That sounds incredibly frustrating, especially with how often you’ve had to re-enter everything. We’ve reached out to you directly and would love to help get things working as they should.

Sandy Burr

10 months ago

great

Business response:

Thank you for the 5 stars. It means so much to us!

Dahwa Lawton

10 months ago

*update* Impressed with the Gabb social media team. They reached out and sent us replacement watches free of charge. We had nonstop issues w our original 3 watches but haven't had any issues with the new 3e watches, so maybe it was a device or older model issue. *op* Unreliable watches, they don't work majority of the time. We also disabled focus mode on the app but it won't disable on the watches.

Business response:

Hi Dahwa, we're sorry to hear about this situation with the focus mode not working correctly. We understand the frustration. We would be more than happy to get this fixed, we will be reaching out momentarily.

Jasmine Key

7 months ago

Edit: I power cycled my phone they showed up. Gabb did reach out to assist me. App works fine now. Bad Update, after the update, all safe zones are gone and all my child's contacts are gone. Also can't refresh location as quickly.

Business response:

Hey, Jazmine! We were very sorry to hear that the contacts and location were not working, but are so grateful that after powering the Gabb watch off and back on, things are working as expected! Thank you for updating your review.

A Google user

8 months ago

terrible at updating location in a timely manner. always delayed

Business response:

Hi there! We’d love to learn more and help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback”—or DM us on Facebook or Instagram and mention your review. This helps us better understand your experience and resolve it quickly!