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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Edit 07-29-2025...update appears to have fixed the problem. In general, I like the app so far. Crashing has stopped. Thank you! App was working. Now closes every time I try to open. Cleared cache. Then uninstalled, reinstalling did nothing.
Business response:
Thanks so much for the update, Brian. We’re really glad to hear the latest update fixed things! We’re happy the app is working better for you now and appreciate you sticking with us. Let us know if anything else comes up. We’re always here to help!
Updated review: the company's support team reached out and worked out all the kinks. cant wait to see what this phone can do! old review: I just got this phone for my child today, but when trying to open the MyGabb App it keeps crashing. I've tried deleting the app from my phone and reinstalled, but its still not working.
Business response:
Hi Christina, thanks for letting us know. We’re sorry the app is crashing; it’s frustrating, we get it. A fix is rolling out soon, so please check the Play Store for updates. If it still crashes after updating, please send feedback via the app (Menu > App Feedback) or DM us on Facebook or Instagram. We’re here to help!
keeps saying my app has a glitch. problem fixed. Thank you!
Business response:
Hi Kelly! Thank you for the 5-star review! A fix for the MyGabb app has been released and may take up to 24 hours to reach you. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. If you're still seeing issues, please reach out to us through Facebook or Instagram DM's.
Updated review. I was having issues with the app crashing every time I opened it, I received a very prompt response from Gabb. They also pushed out an updated version, the app now works, and it no longer crashes. I genuinely appreciate the swift response and resolution to the issue.
Business response:
Thank you so much for your updated review! We apologize for the frustration the crash caused. We are happy to hear things are working better now. If you run into any more trouble, please reach out; we are happy to help!
The only thing stopping from giving it a 5 star review.Is the fact that it's not for the children too.Since there are times where children have other devices and it'd like to use their devices as a gabb compatible device there should be a way they should be able to log in to their account and still useer phone number virtually.it a defeat the point of a phone but if you already have a device, what's the point?Cause there's parental controls on that too. Please consider making kid companion app.
Business response:
Hi there! Thank you so much for your review and for sharing your thoughtful feedback with us. We truly appreciate your support and understand your perspective regarding compatibility for children's existing devices. We will pass along this feedback to our team!
Location works fairly accurately about 90% of the time. Sometimes there's a delay or it will randomly stop for days at a time for no reason. The "Play Sound" is nice when he misplaces his phone in the house. Luckily he still gets calls and texts! I like the flagged text features and of course the locked browser and apps.
Business response:
Thank you for your updated review! We're glad features like Play Sound and flagged texts help. We're sorry for the location issues; that's not the experience we want. Please send feedback through the app (Menu > App Feedback) or DM us on social media. Your input helps us improve and resolve things faster!
This app ia not working or syncing with my child and my device to get her apps back after an update. On top of that now this app just crashes on launch. Please fix these issues asap
Business response:
Hi Lawrence! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. We've also reached out directly to help further.
UPDATE- new update avail this morning worked! (Old review text)...keeps crashing within a few seconds of opening, at the map screen, and I cant open open the menu items- it just shuts down. I restarted my phone, uninstalled & reinstalled the app 2x. I can send & receive texts & calls w/ my child's watch (3e), so seems to be paired. My husbands app is working fine. This came suddenly today, I have a Samsung S25 ultra, made an update a week ago to software, nothing seemed to be affected by that.
Business response:
We're sorry to hear this is happening! A fix has been released and may take up to 24 hours to reach your MyGabb app. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. We’ve also reached out to you directly to provide additional support.
usually works well enough. Today it crashes every time I open it.
Business response:
Hi, John! We're sorry to hear about the issues you're having with your MyGabb app. We’d love to help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback,” or DM us on Facebook or Instagram and mention your review. This helps us better resolve the issues quickly, thanks!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,872 reviews.
When is Gabb open?
Gabb is closed now. It will open tomorrow at 7:00 a.m.