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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
As a phone works well, but GPS is completely unreliable. Always tells me to 'try again'. Quiet time settings don't work properly either. My son's watch will still make noise when I text him during quiet time despite having it set to silent during those hours.
Business response:
Hi Sean! We’re sorry to hear you’ve been having trouble with GPS and Quiet Time settings. We’d love to learn more and help make things right. Please reach out to us via DM on Facebook or Instagram and mention your review. We’re here to help and truly value your feedback!
I am really disappointed in this app. Many times I have tried to locate the phones and it can't locate them. What is the point of having the app if you can't locate them? It will say maybe phone is on airplane mode, or turned off, or low signal and it never is. Other times it works great and I can locate them easily. But it seems whenever I really need to locate them, I can't. Edit: Gabb reached out to me and fixed the problems. I really appreciate it. second edit: still having trouble.
Business response:
We're so sorry to hear you're having trouble with the GPS tracking! We know how important this feature is and there are things we can do to help. We have just reached out to resolve this.
Great app. could be faster at location identification
Business response:
Hi there! Thank you for enjoying the app and submitting some feedback. This will help us in the future to better assist you. Have a wonderful day!
The refresh rate on the GPS is so long sometimes. Super frustrating during those times when you really need it to be working.
Business response:
Hi there! We're sorry to hear about this issue with the location. We understand the frustration. We would be happy to get this fixed for you, but we're unable to locate an account. Would you reach out to us via Facebook & Instagram DM's? We would be happy to assist you further there, thank you!
*update* I was able to get help and I'm happy to say it seems like the issue is fixed and GPS is updating now. For anyone else experiencing this: Go to Settings > Device Care > Battery Settings > Background Usage Limits > Select Never Auto-Sleeping Apps” list. Tap the "+" in the top-right corner. Choose the MyGabb App from the list The location feature does not seem to be working which is a huge safety concern to me.
Business response:
Hi Alli! We are so sorry to hear that you are having some issues with the GPS feature on your device! We would love to help with this issue you're having! However, we are unable to find an account under this name. Will you please reach out to us through Facebook or Instagram DM's so we can help. Thanks!
The Locator is very slow and inaccurate. Takes awhile to update my child's location and I must refresh the app for it to update. Sometimes won't work at all.
Business response:
Hey Kelly! We are so sorry to hear that you are having some issues with the GPS feature on your device! We take your concerns seriously and would love to help with this issue you're having! However, we are unable to find an account under this name. Will you please reach out to us through Facebook or Instagram DM's so we can help. Thanks. 💙
Just ok. The theory is good but the tracking lags and isn't spot on. Recently, about the last week, my daughter can't look at her pictures! Her gallery opens and then it promptly shuts. Rrrrrrr!
Business response:
Hi Cassie! This is deeply concerning. We would be more than happy to get this sorted out. We will be reaching out shortly. Thank you!
The watches help me track the kids well. I'm very thankful for this app.
Business response:
We're so happy to hear this! Thank you for taking the time to leave us a 5-star review. We appreciate you!
Finally figured it out just had to reset then pair it again while on wi-fi. Now it's great. This product is horrible for gps tracking and getting support is impossible.
Business response:
Hi Aaron! Thank you for sharing your experience. We’re so happy to hear everything is working great now.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,631 reviews.
When is Gabb open?
Gabb is closed now. It will open on Monday at 7:00 a.m.