This profile has been claimed by the business owner or representative.
Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Had it on my son little over a year does what I need it to do and monthly cost is low so great
Business response:
We're so happy to hear this! Thank you for taking the time to leave us a 5-star review!
I like the gabb phone for my son for a number of reasons but when it comes to location and him going in and out of a place, it gives me false information.
Business response:
Hi Elizabeth, we are so sorry to hear that you are seeing some issues with the GPS on your device. We would like to learn a little more about what you are seeing and try to help make this better for you! We have reached out.
Need my phone back on. My plan is through Gabb Wireless, so please let me know how that can be done. Thank you.
Business response:
Hi Kayode! Thanks for reaching out. We’ve sent you a direct message to help with this.
I am editing my previous 1 star, critical review. After my review and wanting to cancel my plan, Gabb reached out via text and was very kind. I received my replacement watch, and things have been better. The battery isn't dying so fast, we haven't had an issue with calls, and the watch hasn't frozen up. Occasionally the GPS can't locate, but it's not bad. I want to emphasize the kindness & promptness of the customer service team, as without them, I likely wouldn't have given them another chance.
Business response:
Hi Stephanie, we’re truly sorry to hear about the challenges you’ve experienced with the watch and the frustration it has caused. This isn’t the experience we want for our customers. We’ve located your account and will be reaching out directly to assist with resolving these issues.
5 stars for peace of mind
Business response:
Thank you for the 5-star review, Steph! We appreciate you!
Love it
Business response:
Thank you for taking the time to leave us a 5 star review! We're glad to hear you're loving your device.
Finally figured it out just had to reset then pair it again while on wi-fi. Now it's great.
Business response:
Hi Aaron! Thank you for sharing your experience. We’re so happy to hear everything is working great now.
I love Gabb for my kids. I like the app but the map isn't always accurate. I love that it makes it easy to find their devices. The app doesn't make the calls or sends the messages but rather it links to your phone's calling or texting app.
Business response:
Hi Kristal! Thank you for your review. We’re so glad to hear you love Gabb for your kids and find the app helpful for locating their devices. We noticed your comment about the map not always being accurate and have reached out to see if you’re still experiencing this issue. We’d love to help resolve it for you.
My main gripe is that I wish there was a way to set downtime on the phone so she can't text people all hours of the night instead of sleeping. Other than that, she's so excited to have her own phone, but grandma still lets her use her tablet for Roblox. 🤦🏾♀️
Business response:
Hi Sharryn! Thank you for your feedback. We’re so glad to hear she’s excited about her phone! We understand how important features like downtime can be, and we appreciate your suggestion. If you have any other feedback or questions, feel free to reach out.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,630 reviews.
When is Gabb open?
Gabb is closed now. It will open on Monday at 7:00 a.m.