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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
good for my kid. he loves it and I really recommend that if want to monitor your kid then gabb is the one for you.
Business response:
This is so great to hear! Thank you so much for taking the time to leave us a 5-star review!
EDIT: Customer service worked hard to resolve my issue. It works now! Original review: The app constantly refreshes the login page whenever my wife or myself tries to log in. It is entirely non-functional.
Business response:
Thank you for the review update! We're glad we were able to resolve the issues you were experiencing.
I had a bunch of complaints concerning location services and equipment issues...customer service reached out and upgraded the device and sorted out the location issues...its only been a couple of weeks, but I am cautiously optimistic that the problems have been permanently sorted out. The customer service handling of the situation was stellar, though. 5 stars later if the band-aids end up being outright cures.
Business response:
Hi Dave, we really appreciate this review. Thank you so much for taking the time to let us know about your experience. We are so glad we could get things resolved for you and that the device is working well.
The last time my child's location updated was June 6th🙄 I've tried many different things to try to correct the issue with no luck. Very disappointing😔 EDIT Customer service was great and was able to fix this issue quickly, hopefully it was just a one time glitch😊
Business response:
Hey Kelly! We are so sorry to hear that the GPS feature has not worked properly and that the troubleshooting you've tried has not helped! We would love to make this right! We have reached out to you privately!
This is a simple app that helps track your kids. It's a watch or a phone for your kids. It does exactly what it says it'll do. Awesome
Business response:
Thank you so much for the 5-star review! We are so happy to hear that your device is working well for you! Welcome to the Gabb family; we are happy you're here!
Location could be better, sometimes I'll randomly get notified that my child left the house and the map shows her a few blocks away. Does not do well for my mama heart to get a notification at 11pm that my child left the house after I put her to bed 2 hours prior.
Business response:
Hey Angela! Thank you so much for taking the time to write a review. We are so sorry to hear that the GPS on your device hasn't been performing correctly. We would love to see what we can do to improve this issue for you and reached out to you directly.
Please fix the app! I love your devices and mission, but the app is very frustrating to use on my Galaxy S21 Ultra, it does seem to work fine on my old phone, but I don't carry that one around with me. The app freezes up, if you can get it to do anything at all.
Business response:
Hey Jason! Thank you so much for your feedback. We are sorry that the app has been so frustrating! We have been working hard to improve the app and hope the many updates being rolled out will resolve many of the issues Android users have experienced! Thank you for your support and patience!
Very difficult to navigate and didn't come with clear user manual or instructions. Been on phone support everyday since I've had it for my kid. Phone will not let me add photos to his contacts to recognize the person in his contacts. Very frustrating and this should be simple.
SCREW YOU!!!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 4,970 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.