Gabb

3.4

Technology
Lehi, UT

About this business

Technology Software company

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

Get directions

Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 3:00 p.m.
Sun	Closed

3.44,872 reviews

Select a rating

No Name

2 years ago

Don't offer Gabb Messenger for Android. Everything is a waste of money

Business response:

Hi there! Thank you for the feedback and we would be happy to talk further about this! We couldn't find any accounts under this name, so could we have you fill out this brief form so we can reach you! http://bit.ly/3hTabbT .Thank you!

Jennifer Muserallo

2 years ago

While I appreciate the safety feature of being able to track my child on their walk to school, this app itself is not great. A) the tracking will randomly fail at least once every few weeks for no discernible reason--which is its primary function! And b) the "Safe Zone" feature is only a circular radius as opposed to an area I can define. Plus I only get alerts about my child being out of the Safe Zone if the app is already open and I'm looking at it! So that feature is basically useless.

Business response:

Hi Jennifer! We are sorry to hear about these issues here! This is definitely not normal for our devices so we would be more than happy to help take a deeper look into this with you! We couldn't find any accounts under this name, so please fill out this brief form so we can reach you! http://bit.ly/3hTabbT .Thank you!

David Renner

2 years ago

Can't connect device to parent phone. Extremely frustrating.

Business response:

Hi David! We sincerley apologize for the issues trying to get your device connected! We would like to help get this issue resolved right away! We are unable to find an account under this name. Please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours. Thank you!

Zachary Hoffman

2 years ago

Extremely late notifications. The most common experience in-app is "Something went wrong...". Thank goodness my child hasn't been stolen because the delay is between 30 minutes and 2 hours.

Business response:

Hi Zachary! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you! we are unable to find an account under this name. To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours.

Barbara Rinderle

2 years ago

Awful to set up! Took almost 3 hours with customer service! First day he used it I couldn't track him!! I'm not happy.

Business response:

Hi Barbara! We want to extend our sincere apologies for the frustration you encountered while trying to get your device set up. This is not normal for our devices, we would like to take a deeper look into this situation! We have reached out!

Sonya Ramsey

2 years ago

The location does not work reliably. Also I cant call the phone from the app.

Business response:

Hi Sonya! We're sorry to hear about the location issues you're experiencing. We would love to help out with that so your child can have a reliable phone! We have reached out, please message us back so we can make this right! Thank you for your time!

Emily Watterson

2 years ago

Have had non-stop issues with gabb wireless and the mygabb app. Randomly my gabb will stop locating the device which requires several resets on the phone to work. Only bad reviews seem to catch the attention of anyone with the ability to actually help. Currently gabb id (the app on the device itself) has taken 6 hours to still not update the device with the contacts and pictures from gabb cloud.

Business response:

Hi Emily! We apologize for this experience! We are glad that our team was able to help with getting a new replacement device sent over to you and that everything seems to be working properly for you guys. We appreciate this review!

Pat MacCK

2 years ago

worst ever

Business response:

Hi there! We are sorry to hear this! We would like to help you, but we are unable to find an account under this name. To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT We will contact you within 24 hours. Thank you for allowing us the chance to make this right!

S C

2 years ago

Worked fine for awhile, but now hasn't updated it's location for 4 days. Calls and texts go through, but the GPS is pretty much useless. Definitely doesn't feel like we're getting our money's worth.

Business response:

Hi there! We are so sorry to hear your GPS is giving you trouble! We would like to help you, but we are unable to find your account. To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT . Thanks for your time!