Gabb

3.4

Technology
Lehi, UT

About this business

Technology Software company

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 3:00 p.m.
Sun	Closed

3.44,955 reviews

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Amber D'or

2 years ago

The GPS NEVER tracks. It always tells me it can not locate my child, and with her being nonverbal, I bought this device specifically for the GPS. I'm severely disappointed and will be looking for a device that actually does what it says it's supposed to do. I suggest other parents who want "peace of mind" to look elsewhere. (I genuinely hate leaving bad reviews, but this is a very serious concern)

Business response:

Hi Amber, we are so sorry that the GPS is not working well for your device. We would love to look into this more with you and find a solution for an improved GPS signal. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!

Josh Rabinowitz

2 years ago

Mygabb app is MISSING GabbGo to assign tasks! Contacted support multiple times and nothing. Just a canned message that they are overloaded. HEY APP DEVS, FIX THIS! My wife is a guardian contact and cannot access GabbGo EDIT: dev responded that this is broken by DESIGN! wth, my ex needs the same features as me, this is prejudiced against split families

Business response:

Hi Josh! We apologize about this. Guardian do not have access to GabbGo and only have access to the GPS. All other settings can only be controlled by the Primary contact. This is how it works for the app in general. We are sorry for the confusion!

Mike Matthews

2 years ago

Have to agree with everyone else. Unable to locate the watch. Booo

Business response:

Hi Mike! We are so sorry that the GPs is giving you issues. We would love to help with this. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!

Jake Speck

2 years ago

Bought the new gabb watch 3 and unable to use because their website will not recognize the IMEI when trying to activiate, and no one is available in customer service. I have tried both calling and the chat feature. We used to recommend gabb to friends but now we are looking for other options.

Business response:

Hi Jake, we are so sorry for our long wait times due to the holiday rush. We for sure want to make sure you are taken care of and want to make this right. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!

Hawkeye Aerial Solutions

2 years ago

Cannot even download the app... wish I would have saw all the bad reviews before buying the watch

Business response:

Hi there! We are so sorry about the issues with the app! We would love to look into this for you. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!

Nate Bishop

2 years ago

Cannot create the id for child during device setup, cannot add it later, cannot contact support because that form is also broken. If a different parent purchased it than sets it up, it is a total disaster. Not an item intended for monitoring by more than one adult.

Business response:

Hi Nate! We are so sorry, we would love to help get that ID set up. We tried to find an account for you, but are unable to find you. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!

Roberto Flores

2 years ago

App keeps trying to crash. It asks me to close the app or wait. I also can't connect to my kids gabb ID in the app. Even though I can see it's connected.

Business response:

Hi Roberto! We are so sorry to hear about the issues with the app and Gabb ID. We would love to help, but are unable to find your account. Please fill out this form so we can reach you! http://bit.ly/3hTabbT Thank you for allowing us to make this right!

Halo Rucker

2 years ago

Your guys watch didn't try to pair on my phone and kept saying connect to network over and over again and my parent has wasted their money on this watch

Business response:

Hi there! We are so sorry about the network issues and would love to help! Please fill out this form so we can reach you! http://bit.ly/3hTabbT Thank you for allowing us to make this right!

Stephanie Aldridge

2 years ago

Needs push notifications for the location feature and I cannot see my kiddos texts from the watch 3 in the app. The whole point is to have visibility. Overall its just ok. It could be way better with a few updates.

Business response:

Hi Stephanie! We are sorry that the GPS is having issues and not working as best it could. We are currently working on new updates to help this. Please make sure your Gabb devices are also on the newest updates as well and this will help. Please fill out this form so we can reach you! http://bit.ly/3hTabbT and we can contact you. Thanks!