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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great to have for the children.
Business response:
Thanks Chris for this review! This makes us very happy to hear!
Update: issues fixed, thanks for the help! App was working great until recently where I can no longer login. Emailing support has been somewhat helpful, but new password does not work.
Business response:
Hello Ryan! We apologize for the issues you've been experiencing with your login. We would love to help you however, we can't find an account under your first and last name. Will you please fill out this form so we can reach you and follow up as soon as possible? http://bit.ly/3hTabbT . Thanks for your time and we look forward to hearing from you!
It didn't let me make a Gabb ID for my kid and now I have to contact support and delay his use of apps but overall it is amazing!
Business response:
Hi Stephanie! We're so sorry you had issues setting up the Gabb ID for your son's device! Did this issue get resolved? If not, we would love to pull up your account and take a better look at this! To ensure we can follow up with you as soon as possible, please fill out this form so we can reach you! http://bit.ly/3hTabbT . Thanks for your time!
Love it! Perfect for the age group. Simple to set up and use. Simple pay method. I looked through a lot of kid art watches, and these watches are the best for the price, etc.
Business response:
Thank you for this review, Janet!
I had an issue, but Gabb responded to it immediately. Thank you for helping me to get this resolved. They truly seem to care about the customer's experience, which is miles different than what I'm accustomed to with other wireless carriers. Thank you.
Business response:
Hi Javelle! Thank you for reaching out so we can make this situation right! We strive to offer our customers the best possible experience and we apologize yours has been anything less! We will have someone reach out asap.
We are loving our gabb watch. It gives me peace of mind while I'm at work
Business response:
Thanks for the love Megan! It makes us happy to hear that you have been enjoying your Gabb Watch device. Thank you for sharing!
So far so awesome!!!
Business response:
Thanks Lansana for sharing! We are very glad to hear this!
Most time decive works. But it gets glitches. My child will be at school and app will tell me my 8 yr old is on the other side of town randomly. Seems like app and GPS location needs to be updated in my opinion. Says GPS location updates every 30 seconds. More like every 15 minutes. The calling and texting works great! Never lost a signal so that's a bonus.
Business response:
Oh no! We are sorry to hear about these issues with GPS! We would be happy to help look into this and get this issue resolved. We would like to help you, but we are unable to find your account. To ensure we can follow up with you as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT . Thanks for your time!
Mostly good except: Can't make a group thread with kid and more than one parent---so I don't know what other parent has told kid unless other parent texts me separately which is annoying. Sometimes texts have taken 40 minutes to arrive. Not usually, but it's really not helpful when I'm trying to remind my child at a certain time to get on the school bus. The phone number displaying on my app doesn't match the number my child calls from. I have submitted this to the helpdesk twice in 5 weeks.
Business response:
Oh no! We sincerely apologize for the troubles you've had with your Gabb device. This is definitely not normal for our devices to have these issues. We'd be happy to take a deeper look into this for you, and get these issues resolved. Please contact our Support team at https://gabbwireless.com/ and they would be happy to help further from there!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,631 reviews.
When is Gabb open?
Gabb is closed now. It will open on Monday at 7:00 a.m.