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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
this process has been lengthy. We had a terrible time trying to get the "Guardianship" figured out. overall with the app hopefully it will run smoothly
Business response:
Hi Tylene, thank you for your honest feedback. We're so sorry the guardianship setup was a frustrating experience. We're glad it's working now and hope everything runs smoothly moving forward. We've also reached out directly in case you need any further help. We appreciate your patience!
Update: was contacted by the gabb team. Was informed the issue was known and they were working on a solution after trying a reset. Was offered a month of free service while a solution was found. They notified me when it was resolved. Buggy. Will not update the kiddos location. I get kicked from the app as a guardian.
Business response:
Hi Jonathan, thank you for the update! We're glad our team was able to connect with you and provide support while we worked on a solution. We appreciate your patience throughout the process and are happy to hear you were notified once the issue was resolved.
had issues with the app when i first downloaded it to the point the app wouldnt even open, developers emailed me and then fixed the issue very quickly.
Business response:
Hi Jeremy, thank you so much for updating your review. We appreciate it! It means a lot to our team and helps other families feel more confident choosing Gabb. We're truly grateful for your support!
Edit 07-29-2025...update appears to have fixed the problem. In general, I like the app so far. Crashing has stopped. Thank you! App was working. Now closes every time I try to open. Cleared cache. Then uninstalled, reinstalling did nothing.
Business response:
Thanks so much for the update, Brian. We’re really glad to hear the latest update fixed things! We’re happy the app is working better for you now and appreciate you sticking with us. Let us know if anything else comes up. We’re always here to help!
Updated review: the company's support team reached out and worked out all the kinks. cant wait to see what this phone can do! old review: I just got this phone for my child today, but when trying to open the MyGabb App it keeps crashing. I've tried deleting the app from my phone and reinstalled, but its still not working.
Business response:
Hi Christina, thanks for letting us know. We’re sorry the app is crashing; it’s frustrating, we get it. A fix is rolling out soon, so please check the Play Store for updates. If it still crashes after updating, please send feedback via the app (Menu > App Feedback) or DM us on Facebook or Instagram. We’re here to help!
keeps saying my app has a glitch. problem fixed. Thank you!
Business response:
Hi Kelly! Thank you for the 5-star review! A fix for the MyGabb app has been released and may take up to 24 hours to reach you. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. If you're still seeing issues, please reach out to us through Facebook or Instagram DM's.
Updated review. I was having issues with the app crashing every time I opened it, I received a very prompt response from Gabb. They also pushed out an updated version, the app now works, and it no longer crashes. I genuinely appreciate the swift response and resolution to the issue.
Business response:
Thank you so much for your updated review! We apologize for the frustration the crash caused. We are happy to hear things are working better now. If you run into any more trouble, please reach out; we are happy to help!
This app ia not working or syncing with my child and my device to get her apps back after an update. On top of that now this app just crashes on launch. Please fix these issues asap
Business response:
Hi Lawrence! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. We've also reached out directly to help further.
UPDATE- new update avail this morning worked! (Old review text)...keeps crashing within a few seconds of opening, at the map screen, and I cant open open the menu items- it just shuts down. I restarted my phone, uninstalled & reinstalled the app 2x. I can send & receive texts & calls w/ my child's watch (3e), so seems to be paired. My husbands app is working fine. This came suddenly today, I have a Samsung S25 ultra, made an update a week ago to software, nothing seemed to be affected by that.
Business response:
We're sorry to hear this is happening! A fix has been released and may take up to 24 hours to reach your MyGabb app. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. We’ve also reached out to you directly to provide additional support.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,625 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.