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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Everything was going ok at first, now you have to wait half the day for calls and texts to update. Now here it is Thursday the 21st of May and no updates since the 19th in the morning. The GPS is another problem, it takes awhile to update location also. I have had my phone checked to make sure it's not on my end. I'm not happy with it right now.
Business response:
Oh no! We’re so sorry for the trouble and understand how frustrating delays with calls, texts, and GPS updates can be. Since we can’t view account details through reviews, please send us a DM on Facebook or Instagram, or contact us through the MyGabb app under Menu > App Feedback so we can take a closer look and help.
Issues with location updating on prop phone and watch will no longer turn on. Says not connected to find GPS location, but still has service and flags messages. When it did work it was great.
Business response:
Hi there, we're sorry to hear about your issues with the location feature. We understand this frustration and would love to help get this resolved for you. Since we can’t locate your account based on the review alone, please contact us on Facebook or Instagram and include your review so we can take a closer look and help resolve this.
stop the awful updates. the watch worked great at first but each update gets worse and worse. they're basically useless now. can't call and see the location.
Business response:
Hi Aliza! We’re really sorry to hear this. This does sound very frustrating, we are truly sorry that this is the experience that you have had, this is not the level of service that we aim to provide! We’re going to reach out to you directly to take a closer look and help get this resolved as quickly as possible.
Horrible will not update the location in real time. It took several minutes and when it did show me the location it told me that my son was at some random person's house instead of at school. I almost had the cops called for a possible kidnapping. What in the hell are we paying for? This is scary and we will be canceling our subscription
Business response:
Hi Sam, we're incredibly sorry for how scary and upsetting this must have been. We completely understand your concern. Since we can’t locate your account based on the review alone, please contact us on Facebook or Instagram and include your review so we can take a closer look and help resolve this or look into other options for you.
I can't remove focus mode. Even though it shows turned off. I can't update location because focus mode won't turn off. I can't run the update on my daughters watch because it's stuck in focus mode, rendering the watch useless. Frustrating when I pay a decent amount monthly for hers and my son's watches.
Business response:
Hi Leann, we’re so sorry for the frustration this has caused, especially with updates and location services being affected. Since we can’t locate your account from the review alone, please contact us on Facebook or Instagram and mention your review so we can take a closer look, help troubleshoot the Focus Mode issue, or look into other options.
UPDATE: 5/8/26 returning and canceling service. only had for 3 weeks and everything was a head ache!! now it says no signal after we've updated it multiple times, did a hard reset, uninstalled & reinstalled the app and it still doesn't work!! the GPS doesnt work, sound cuts in and out on the phone, only texting works properly at this point! such a waste of money DONT BUY it!
Business response:
Hi Amy, we’re so sorry to hear about your experience. We did try reaching out many times to help troubleshoot further and look into other options for you, but we never heard back. If you’re still open to assistance, our team has reached out once more and would be happy to continue helping.
horrible. I couldn't even get passed the set up. it says set up manually. it gives you prompts and the selections they tell you to hit, aren't even there. just horrible.
Business response:
We're sorry this has been your experience! We would love to look into this more and help with the setup. We have just reached out!
glitches and keeps asking me to download the gabb app to activate device, even tho I am currently using gab app.
Business response:
We're sorry to hear the app keeps glitching on you! We understand how frustrating that would be, and we would love to help resolve this for you! We are unable to find an account with this name. Please reach out to us through Facebook or Instagram and mention your review so we can best help. We hope to hear from you soon!
I have had 2 watches that fail to pair with the app. I am so over it. customer service is friendly and helpful, but still unable to resolve the issue. im still on the phone with support (multiple hold periods), so let's see what happens. Im agitated and not very hopeful. Wishing I had gone with Bark Watch.
Business response:
We're so sorry this has been your experience. If you want to try troubleshooting again, we would love to help or look into replacement options. Please DM us through Facebook or Instagram and mention your review so we can make things right with you. We hope to hear from you soon!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.4 star rating with 5,014 reviews.
When is Gabb open?
Gabb is closed now. It will open tomorrow at 7:00 a.m.