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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
app not working. response to developer response. I can't even open the app how am I supposed to send feedback through the app? both me and my wife's apps no longer open at all. service with this company is subpar at best do not recommend their products.
Business response:
Hi There! We are so sorry, the app isn’t working for you. We know that’s frustrating. Please send feedback through the app (Menu > App Feedback) or DM us on Facebook or Instagram and mention your review. We’d love to help make it right!
App not working. Immediately closes once opened.
Business response:
Hi Amber! Thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via facebook or instagram DM's.
App just crashes. Customer service is truly terrible. Don't be fooled by all the responses to negative reviews, they spend all their resources just responding to bad reviews and don't actually solve any problems.
Business response:
Hi, Dominic! We’re truly sorry for the frustration you've experienced, especially with the app and the support you’ve received. We know words alone aren’t enough, which is why we want to take real steps to help. A fix for the app crash issue has been released. Please head to your Play Store to check for updates. We've reached out directly to help.
The app keeps force closing and does not update the power level of the watches.
Business response:
Hello, Ryan! Thank you for your feedback! A fix has been released and may take up to 24 hours to reach your MyGabb app. In the meantime, please try the following steps: Power the Gabb device off and back on, log out of the MyGabb app, then log back in. We’ve also reached out to you directly to provide additional support.
MyGabb app immediately closes when it is opened. Message that it has a bug. Try to access again & it closes. My phone recommended putting app in "deep sleep" due to crash frequency. Spouse has main control of Gabb info & he told me about it first (I verified same issue on my phone). He will uninstall & reinstall the MyGabb app tomorrow (if fixes it, I'll do the same on my phone). So far, this is not affecting the GabbMessenger or the teenager's phone.
Business response:
Hi Fran, we’re truly sorry to hear that the MyGabb app is crashing and understand how frustrating this must be. To help us assist you better, please submit feedback through the app by selecting the menu icon and then “App Feedback.” Alternatively, you can send us a direct message on Facebook or Instagram. Please be sure to reference your review.
it keeps closing it must have a bug
Business response:
Hey, Brittany! We’re so sorry for the frustration you've experienced, especially with the app and the support you’ve received. We know words alone aren’t enough, which is why we want to take real steps to help. A fix for the app crash issue has been released. Please head to your Play Store to check for updates. We've reached out directly to help.
can't even open the app keeps saying there's a bug. I Uninstaller and reinstalled and it keeps opening then closing right away. right now nits useless since yoy can't see anything.
Business response:
Hi Peggy! Thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via Facebook or Instagram DM's.
Very disappointed with this service. The location isn't updated very often. Many times the person will leave the zone and it can take 10-15 minutes to send an update. why have a zone if it's not anywhere close to a real time update. The App crashes and no support on why. They can't even tell me why my app is crashing, even though I'm listed as a guardian. They ended my chat, because I'm not authorized. Stay away from this solution if you want to really want true location of your child.
Business response:
Hi Ben, we’re sorry for the frustration with location updates and the app crashing. We know how important accurate tracking is for your child’s safety. We’re working to improve both and apologize for the chat issue. Please send feedback in the app’s “App Feedback” section or DM us on Facebook or Instagram with your review so we can help quickly.
App was working. Now closes every time I try to open. Cleared cache. Then uninstalled, reinstalling did nothing.
Business response:
Hi Brian! We’re so sorry you’re running into trouble with the app. That definitely shouldn’t be happening. We’d love to help get this resolved for you. We’ve reached out directly to see if we can troubleshoot together and find a solution!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,632 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.