This profile has been claimed by the business owner or representative.
Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
It's great when it works, but the location on the newer watch we got or kids stops updating on the app, which makes it fairly useless.
Business response:
Hi Timothy, we're sorry to hear you're having trouble with location updates on the newer watch—that's certainly not the experience we want for you or your family. We're glad to know you're enjoying the app when it's working properly, and we've reached out directly to help walk through a solution.
every single time this app updates I lose connection to my child's watch. she's not with me half the time so this is NOT okay. with no resources on how to reconnect and issues when trying to again. what a PIA this has been
Business response:
We’re so sorry you’re going through this—being disconnected from your child is incredibly frustrating. 💙 Please send App Feedback (menu > top left in the app) or DM us on Facebook/Instagram and mention your review. We truly want to help get this resolved!
Completely useless now. It just went through some update and disconnected both of my children and my self from the app. My wife has the master account and she can still see me and has me selected as guardian, but that is meaningless. I have no access. one of my children has been removed from the account and the other, we can see (in my wife's app) but cannot do anything with. my daughter's watch is now stuck in focus mode because we cannot access it via the app to turn that off. garbage.
Business response:
Hi Daniel! We’re so sorry for the frustration this has caused. We’ve reached out directly and would really like to help look into the issues you mentioned and make sure everything is working as it should. We appreciate you bringing this to our attention and hope to connect soon!
everything was fine until one day, it wasn't. one device is visible but the other just disappeared. logged in and still nothing. going to try to uninstall and reinstall. (pixel xl 8)
Business response:
Hi Joel! We're sorry about the issues you're experiencing with not seeing your second device in your app. We would love to look into this more. We've just reached out to help!
Buggy. Will not update the kiddos location. I get kicked from the app as a guardian.
Business response:
Hi Jonathan, we are sorry to hear you’re having trouble with location updates and staying connected as a guardian. This isn’t the experience we want for you. Please send feedback in the app by tapping the menu icon and selecting “App Feedback,” or DM us on Facebook or Instagram and mention your review. We’d love to help get this resolved quickly.
Nothing works after the latest update. Can't add text presets, review tasks, add tasks, basically nothing but see where the device is in the world and how much battery life it has.
Business response:
Hi Sean! We're deeply sorry to hear about the issues you've been experiencing. This isn't what we aim for in providing customer service. We will be reaching out to you directly to get this taken care of.
Worst yet. This app keeps getting worse. The Beta was bad and now this. Forget about using the tasks.
Business response:
Hi Chad, We're sorry to hear about your experience and frustration with the app, especially around the tasks feature. That’s not what we want for our users. Your feedback is important to us, and we’ve reached out to you directly to learn more and offer assistance.
July '25 update has essentially nerfed this app. I'm a "Guardian" attached to my daughter's Gabb 2 watch and can no longer initiate live tracking (at least not that I can find). They removed the display of the device's phone number (why?). It's been years of people asking Gabb to have multi-parent primary accounts and that's still not a thing - something any basic app focused on kids parental controls should have. I think I may have also stopped receiving low battery alerts after the update.
Business response:
Hi Jason, we're sorry the recent update has affected your experience, especially with such important features. We truly value your feedback and want to help make things right. Please send us feedback through the app (Menu > App Feedback) and DM us on Facebook or Instagram and mention your review. We're here to make this right!
app never updates changes. rarely works.
Business response:
Hey, Ashley! We’d love to learn more and help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback”—or DM us on Facebook or Instagram and mention your review. This helps us better understand your experience and resolve it quickly!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,632 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.