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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
the app doesnt work. its up to date and I have Uninstalled and reinstalled.
Business response:
Hi Hannah, thanks for your review! We're sorry about the app issues. A fix is on the way and should reach your MyGabb app within 24 hours. In the meantime, try restarting your Gabb device and logging out and back into the app. Please reach out to us via facebook or instagram DM's.
App won't even open anymore. It closes within seconds & Android says the app has a bug and force closes it. After update, 2 watches are missing from the app & don't appear.
Business response:
Hey, Thomas! We are very sorry to hear this. This has been reported, and our team is working to resolve it. We are reaching out to you directly to provide support.
app wont even open says theres a bug and wait for an update to fix the issue
Business response:
Hi Jeremy! We’re so sorry the app isn’t opening for you. We’d love to help troubleshoot and get this resolved. We’ve reached out via text so we can look into this further. Thanks for giving us the chance to help!
it will not load at all. keeps closing. how can I use it for my child if it refuses to open?
Business response:
Hi Brianna, we’re sorry you’re having trouble with the app. It must be frustrating when you want to stay connected with your child. We want to make this right and get things working smoothly. Please send us a DM on Facebook or Instagram and mention your review so we can help you faster. Thanks for your patience. We appreciate you!
Terrible. I get double notifications that I cant stop or turn off and the app only works half the time, if that.
Business response:
Hi Calan, we’re sorry to hear about the issues you’re experiencing with the app, especially the double notifications and unreliable performance. That sounds frustrating, and we appreciate you bringing it to our attention. We have reached out to you directly.
Gabb is horrible. Don't waste your money, it's not worth the frustration. I wouldn't use them again if it were free. I'm constantly resetting something. Location never works. Complete trash.
Business response:
Hi Michael, we’re sorry for the frustration, and we appreciate your feedback. This isn’t the experience we want for our customers. Please send us feedback through the app (Menu > App Feedback) or DM us on Facebook or Instagram and mention your review. We’d love to help make things right.
After update, 2 watches are missing from the app & don't appear.
Business response:
Hey, Thomas! We are very sorry to hear this. This has been reported, and our team is working to resolve it. We are reaching out to you directly to provide support.
location service never works. App has multiple bugs. Disappointed after paying for this service.
Business response:
Hi Jacqueline, We’re sorry to hear about the issues you’re experiencing with the app and GPS system. We understand how frustrating this must be, and we truly appreciate you sharing your feedback. We’d be more than happy to help get this resolved for you. We will be reaching out to you shortly to touch base on this situation.
takes forever to refresh the location, sometimes it won't work for 6 hours..
Business response:
Hey, Samantha! That sounds incredibly frustrating, and we’re really sorry you’re dealing with that! If you haven’t already, try restarting the watch, reconnecting to Wi-Fi, and making sure both the watch and app are fully updated. If that doesn’t help, we have also reached out directly to help! 💙
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,711 reviews.
When is Gabb open?
Gabb is closed now. It will open at 7:00 a.m.