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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The last time my child's location updated was June 6th🙄 I've tried many different things to try to correct the issue with no luck. Very disappointing😔
Business response:
Hey Kelly! We are so sorry to hear that the GPS feature has not worked properly and that the troubleshooting you've tried has not helped! We would love to make this right! We have reached out to you privately!
Location doesn't work for some child devices on this app. Their tech services blames this on the cell service, except that maps proves location works fine. They refuse to fix the issue and I don't know where my kid is, Gabb breaches the contract on this one.
Business response:
Hey there! We are so sorry to hear that the GPS feature has not worked properly and that your concerns were not met with empathy and urgency. We would love to make this right! Unfortunately, we are unable to pull up an account for you. Can you please message us on Facebook or Instagram so that we may assist you?
This watch is horrible.... my childs watch just stopped receiving text messages... she can send them out but she can not recieve any from anyone on her contact list... so disappointed bc this was the reason we got the watch!
Business response:
Hey Dana! We apologize for the service issues you've been experiencing with your Gabb Watch. We would love to help with that and make things right with you. We have just reached out.
Having constant problems with battery life. Gabb Watch 3 keeps saying it's offline. Waste of money at this point. My son was on a campout and he had no way to contact me if there was an emergency.
Business response:
Hi Erin! We apologize for any issue you might be having with the Gabb Watch 3! We would love the chance to make this right for you but were unable to find an account matching your username. Could you please send us a message on Facebook or Instagram? We'd be happy to look into this for you and get it resolved!
This seemed like a great deal but the app selection is pretty small and the location has never worked except for 5 min after each of the 4 times I called customer service and have them reset everything. It reads the location for a few minutes and then stops. My sons phone was last seen Sept 1st...its the 17th now. I suppose I will have to call customer service again...
Business response:
Hi Dave, we are so sorry you have had on-going issues with the location tracking on your device and the App selection is not what you expected. We'd really like to look into these things and fix them! We reached out directly.
I have constant problems with the watch I can't make calls, the location is not in real time.
Business response:
Hey Elsa! We are so sorry to hear about your experience. We strive to offer great devices and are sorry this has not been the case for you. We would love to assist in making things right. Sadly, we are unable to find an account under this name. Please reach out to us via our social media channels and we would be happy to help!
The service is flakey as it gets. It frequently loses connection with the watch . It also destroys battery life.
Business response:
Hey there! We're so sorry to hear about the service issues you are experiencing with your Gabb Watch. We would love to help, however we're not finding an account under this name. Will you please reach out through Facebook or Instagram DM's so we can make things right with you? We look forward to hearing from you there. Thanks!
This app, watch and service are the worst purchase I ever made. The app can show me a location of the watch once out of every fifty tries if I'm lucky. Not exactly helpful day to day, let alone in any kind of emergency. There are constant errors popping up when using the app. Any time I ask for assistance, I'm instructed to factory reset. In the year we've had the watch/app, I've had to factory reset and uninstall/reinstall at least 5 or more times. I highly regret purchasing from Gabb.
Business response:
Hey there! We're so sorry to hear you're having so many issues with the GPS and issues with the app. We would love to help however, we have multiple people with the same account name. Please reach out through Facebook or Instagram DM's so we can make sure you have a reliable device!
Have the watch for not even 2 months and the watch 3 will turn on but the screen flashes the gabb logo but then doesn't show the screen. Then the go's is not working.
Business response:
Hey Elizabeth! How frustrating; we are so sorry to hear this! We would love to help get your device up and running for you. We have reached out to you directly.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,633 reviews.
When is Gabb open?
Gabb is open now. It will close at 7:00 p.m.