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Gabb
- Technology
- Lehi, UT
About this business
About Gabb Gabb is an American technology company that specializes in safe tech and parent education. With child cell phones and children smart watches, Gabb offers the solution to digital communication in steps, offering parents peace of mind.
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT TRUST GABB WIRELESS. They take your money. I returned a phone the same day I got it. Took over a month to get ANY refund back. Tonight i see they are still taking $$ from my bank account!!! I havent had anything to do with them for months! Update: (12/21) After making my case public, I have been offered the $$ back that was taken in "error". When it clears my account, I will add to this review. Update: (1/9) After unnecessarily making this plea Public, my money was returned 2 my bank acct
Rarely works. Tracking is hardly ever accurate, which is the sole purpose we bought it in the first place. I have had to factory reset the watch over 5 times, which means I have had to add contacts again every single time. I even had to get a new phone number for it after having it for only a couple weeks. I'm getting really irritated and now I'm stuck in this 2 year contract.
The app never works.
It won't let me add contacts to my kids watches. It keeps saying the phone already has 25 contacts, which it definitely does not. Tells me to delete a contact to add another, which I tried and even that still doesn't work. Really frustrating that we are not getting the full functionality they claim.
It won't update location since over a year ago. And yes we've tried updating etc but still no luck. Only the most recent device that had been added works. (About 90% of the time) app sucks but devices are great.
Location very unreliable, almost worthless. The suggested fix for this is to factory reset the watch each time, which deletes ALL coins and pets the child has earned. CHILD WILL CRY. It also resets all contacts, custom texts, etc. PARENT WILL CRY. Phone function is fine. Everything else needs work. ** Updated 1-2-23. Recurring tasks added, though parents do not get notified when done. Unable to add new contacts even though they're is room for more. Tech support aware of the issue.
The app can only locate my child's watch about 5% of the time. It does not do the live tracking either. Always an error code that the watch may be turned off which it isn't. Also, when there are notifications in the app of me turning off the watch or the watch leaving the home zone... I do not get a push notification until hours later after the fact. Horrible. I want to return this watch. The calls and texts work perfect but the location/GPS feature is worthless.
Wish I had read the reviews sooner. The tracking is awful. It's worked maybe 2 times. I've restarted the phone and connected it to wifi and nothing has fixed the problem. This was a big reason for getting the phone. Hope they fix it soon.
We just started using our Gabb devices today and so far the app is unreliable. It will not open without an error or freezing up. It does not update locations well. I need to be able to rely on that aspect. It is the main reason I got the devices.
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.6 star rating with 4,507 reviews.
When is Gabb open?
Gabb is closed now. It will open tomorrow at 7:00 a.m.