Gem Shopping Network Inc

Stephen L. 

on BBB

7 years ago

I purchased custom blue moonstone in sterling silver ring in late August and given a 6-8 week waiting period; I received the ring within 4 weeks. I will have to have it resized but only because I was not sure of the exact size when I ordered it. The rep who helped me on the phone was thorough and very professional. The ring is even better than I had hoped for from them...thanks Ben for the beautiful stone and mounting!! 

Monty S. 

on BBB

7 years ago

By far one of the few companies in today's business environment that actually goes above and beyond to skillfully draw, retain and build their customer base. By far represents the highest value for the dollar, for someone like me who can't drop $85,000 on my credit card Mr. Ruby Necklace - nor would I if I could; not without them flying me in for a live look, nice dinner and cigar. They do a great job of programming combined with audience education and experience to assist customer's to make a better informed decision. Frien... read more

Tim F. 

on BBB

7 years ago

Have been shopping with Gem shopping network for a short time after finding him on my cable network. I have purchased at least 7 rings and only returned one of them .Thier customer service has worked with me on several purchases. They have helped me cancel orders to purchase other jewelry I have seen after I had bought them . No problems what so ever. They even honored an auction that there was a computer glitch. I can't say enough about how professional everyone has been . They have exquisite high end pieces and many low en... read more

Jo N. 

on BBB

7 years ago

Always receive high quality for the price, very friendly service, and the one time I returned an item they were happy to provide a refund in a timely manner. 

Amy M. 

on BBB

7 years ago

I have watched the Gem Shopping Network for several months and am always interested in purchasing quality estate jewelry. I decided to take the plunge and am very pleased with my purchases. The phone sales representative was excellent and extremely helpful throughout my purchasing experience. I will not hesitate to purchase from them again. 

Susan S. 

on BBB

7 years ago

Have always had perfect response and happy with all the many returns I have made(they never claim to reimburse for return postage, which is fine). I am usually delighted with the quality and beauty of items and if not, for whatever reason, they happily accept my returns. Great service and professionalism along with the confidence that everything is checked and verified by contents and weight and genuine article keep me coming back instead of using cheaper riskier venues. 

Sharon L. 

on BBB

7 years ago

I'm a new customer of the Gem Shopping Network, although I have been watching it for years. I recently purchased some estate jewelry, and have been very pleased with what I now have. The quality is very good, and I have some assurance on the authenticity of the pieces. As well as a little bit of an established history. Adjustments and delivery were very prompt too. A fun way to shop for nice jewelry, and I thoroughly recommend this company. 

Diana C. 

on BBB

7 years ago

Beautiful jewelry!! Have bought multiple pieces. Those few that I returned went through quickly and without difficulty.. will continue to purchase from them. 

Nancy D. 

on BBB

7 years ago

Gem shopping Network is fabulous. I worked in the jewelry field for 25 years with a degree from the GIA. The provide quality merchandise at a great price. The selection is very diverse with styles unique and very beautiful. I have purchased several items from them, one of them a magnificent 3.5 ct diamond anniversary band for my 35th anniversary. I am completely satisfied with the quality and selection and service. I would recommend them to anyone who is looking for quality merchandise at the best price. Please check them ou... read more