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About the Gem Shopping Network After a few minutes of watching our shows, you will quickly realize that we are different. Our hosts combine entertainment and education while presenting rare gemstones and fine jewelry. You will have an interactive, attentive experience from the privacy of your home. Our true fans watch us for so many reasons. The fine, designer merchandise, rare gemstones, estate jewelry, collectibles, and interesting minerals from the earth are only part of our story. Our vast array of on-air personalities ... read more
3259 Duluth Hwy 120, Duluth, GA, 30096, United States
Get directionsI have purchased several pieces of jewelry and loose stones over the last couple of years from Gem Shopping Network. ALL my experiences have been nothing less than a pleasure. I HIGHLY recommend GSN.
Business response:
Thank you so much and may your future purchases continue to bring you pleasure and joy.
I have had all positive experiences, and am not hesitant to order things since returns are never a problem for me. I did request that they always ship with the USPS instead of FEDEX which is more convenient and cheaper- no problem. I like the confidence of knowing these pieces have been accurately measured and tested. Items on ebay may be cheaper, but you're taking a chance and also GSN's offerings are spectacular and it is a business I am happy to support. 5 star
Business response:
Thank you for your comment. Gem Shopping Network thanks you for your business and the opportunity to serve you. We appreciate the trust and confidence you have placed in us.
I have been buying jewelry from GSN since 2010 and have been pleased with their prompt service, good return policies, general quality of the items I chose to purchase and integrity of the company. That's why I continue to buy from them.
Business response:
Thank you for your comment, We are always interested in our customers purchasing experience. Thank you for being a part of the Gem Shopping Network family.
Everything we have purchased has been very nice. Good quality and very good value. Once or twice had to return an item. Customer service worked with me very well.
The items I've ordered from Gem Shopping have been for the most part beautiful and exactly as shown. My one complaint is not with them but with the delivery system they use. Fed Ex seems to be stuck in the 1950's when men went to work and "wifey" was home to sign for packages. Can Fed Ex wake up and smell the 21st century!! If something needs a signature, deliver it when people are home! That has to be cheaper than sending a truck day after day to the same location at the same time when no one is home!
Business response:
Thank you for your comment. We are thrilled that you are satisfied with your purchases. We also thank you for your feedback concerning the shipping carrier FedEx. On behalf of FedEx, the required signature is requested by Gem Shopping Network. We are sorry for the inconvenience, but we are thinking about your protection. We want to make sure your package is delivered in the right hands. If you go on the FedEx web site you will find Signature -Required Delivery Options with FedEx. There is a short video that will explain how ... read more
I am pleased with my purchase from Gem Shopping Network of a rare gem which had been set in an 18k gold and diamond ring. This ring had been nicely packaged and shipped with clear paperwork and a nice gift box. The quality of the gem, gold and diamonds was excellent. I was pleased with the thickness of the 18k gold in the ring. The design of the ring was lovely. I will purchase again from this company.
Business response:
We really appreciate that you took the time to share details about your recent purchase. Our continued goal to provide you with quality merchandise. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.
My experience with GSN has been excellent. The quality of their product is very high. They address any issue you might have with their jewelry and have and the best return policy I've ever heard of. I would refer them to any of my friends. *** ******
Business response:
Thank you for taking the time to tell us how we are doing. The Gem Shopping Network Family is always pleased to hear from its members. We look forward to bringing you high quality merchandise, and being able to assist you in your purchases and returns.
I enjoy shopping at GSN very,very,much. Perhaps tooo much. I have never had a problem that customer service has not been able to handle. All of the staff I have delt with over the years have been nothing but professional, courteous, kind, and patient. As you get older, you appreciate people who treat you with kindness and patience. I have my favorites. My favorite host, favorite sales reps that take your orders. I have never had any problems returning merchandise, for any reasons. I honestly believe that many other businesse... read more
Business response:
The Gem Shopping Network appreciates Ms. *******'s kind words, we are always pleased to hear feedback. We try hard to provide the best possible service and products to our customers and your satisfaction is our reward. Ms. ******* we appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
I have had all positive experiences with GSN. The products may be expensive, (compared say to Ebay), but I feel assured that every piece has been tested, checked, measured and weighed, etc. They have cheerfully accepted many returns from me accdg. to their policy for whatever reason I have. This is an exciting place to shop as they have unique and spectacular pieces not found elsewhere, and the hosts are eager to share info and educate shoppers. The operators are very competent, too.
Business response:
Gem Shopping Network thanks Ms. ******* and hopes to continue to bring her those unique and wonderful pieces. We look forward to the future and will continue providing her with positive experiences.
Gem Shopping Network Inc has a 4.9 star rating with 802 reviews.
Gem Shopping Network Inc is open now. It is open 24/7.