This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Keeps freezing and no sound missed 30 minutes of a meeting trying to join. Once joined couldn't hear. Had to miss the meeting completely.
Business response:
Hi Mesha, please reach out to our Tech Support teams for additional investigation and troubleshooting. They can be reached via phone, web case, or chat: https://support.ringcentral.com/contact-support.html
Pathetic app
Business response:
Hi Swapnil, let us know how we can help, please email us at review@ringcentral.com with your account information and any questions you have!
They will bill you for robo calls that never ring your phone. The process of getting it refunded is awful. Their customer service is one of the worst I have never had. Edit to Ring Central's response: my account manager has received many emails from me and has ignored every request from me.
Business response:
Hi Steven, we've followed up with your account manager regarding this. Thank you.
I cannot download it to android
Business response:
Hi Tonya, please clear your Google Play Store data and try to download the app again. To clear your date: go to Settings > Apps and select Google Play store, then Storage > Clear data > Delete.
The old app for me worked hands down better than this new version. I experience significant audio delay over Wi-Fi even with QOS enabled and fast Wireless AC network. I hope whatever is causing this delay is fixed soon, it started happening following some of these updates and I've updated firmware and haven't had any issues with anything else. Prior, I hadn't had any issues. I have 500MB symmetrical fiber internet connection, it's not a bandwidth issue it appears to be an app issue.
Business response:
Hi Aaron, please report this in app under your profile picture - Feedback - Report Issue. Thank you.
Still does not work incoming calls come in using the app and do not ring like the phone so my car Bluetooth can answer. How do I make it work like 8X8?
Business response:
Hi Michael, for Android there is a specific Bluetooth toggle you will have to enable: https://support.ringcentral.com/app/phone/desktop-web/configuring-phone-settings-ringcentral-app-desktop-web.html#mobile. This article also includes information on how to change your direct dial data to carrier minutes only.
I ordered this product, but found out it won't do what I need. I realized this an hour after I paid for a full year. I talked to customer service and they were going to refund me my money. I haven't received my money back at all. This has been since 11/30/22. I have tried calling and I get disconnected.
Business response:
Hello Joshua, please email review@ringcentral.com with additional details, including your account information and preferred contact method, and we can investigate. Thank you.
You get an invite you join and hey there's no audio from anybody
Business response:
Hey Anthony, make sure to check your audio settings for your meeting: https://support.ringcentral.com/video/joining-scheduling/joining-ringcentral-video-audio-desktop-web.html
I took this application as a source to text family but I am learning through your customer service sales team it is not and when I asked how much it would cost me the response was look for it on RC website. Obviously the person wasn't helping me out. I'm disgusted by the service sales team. Your application is worthless to me at this point. Uninstalling and removing my credentials.
Business response:
Sorry to hear about your experience Fernando. If you need additional assistance in the future, feel free to reach out to review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.