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Glip by RingCentral
About this business
Stealing personal info. This App is designed to quietly gather as much personal info as possible. Selling it to Google and facebook.
Business response:
RingCentral will not rent or sell your personal information. Please review our Privacy Notice: https://www.ringcentral.com/legal/last-update-january-1-2023/privacy-notice.html to learn more.
Worst phone company to work with. If you have a problem they never give you a direct answer saying they will get back to you in 24-48 hours but never do. So you call again and they say the same thing or just hang up.
Business response:
Hi Joshua, please reach out to us via email at review@ringcentral.com with your account information and how we can help! Thank you.
Won't use correct tone!! I selected the ring tone I wanted to use and it still uses my phone main tone!!!
Business response:
Hey Michelle, this doesn't sound right. Have you reached out to tech support to check your setting? You can contact support via phone, chat, or web case: https://support.ringcentral.com/contact-support.html
Thank you for your response. The application is not opening up. How can i report it over there when it's not working.
Business response:
Hi Muhammad, please report this in app under your profile picture - Feedback - Report issue and include applicable details to send in your report. Thank you! Edit: Please email us at review@ringcentral.com with your account information.
The ability to send text messages was lost without notice. My firm has been waiting 2+ months for this to be restored. Customer service will not explain why the texting ability was lost and will not provide a timeline for when it will be restored.
Business response:
Hi David, we want to take a look at this. Please email us at review@ringcentral.com with your account information, and any case numbers you have. Thank you!
All VoIP Providers are the same. Convoluted admin portals, terrible support, even worse service
Business response:
Sorry to hear this Shawn. If you have specific questions we can help with, feel free to email review@ringcentral.com. Thank you.
App keeps dropping in and out. Even with a fast wifi connection. When I call from my cell it will not allow me, at times, to put on speaker. Starting to get really annoying
Business response:
Hey Tommy, when your call drops please report it in app under your profile picture - Feedback - Report issue. Thank you!
Overall terrible experience. Falsely sold sms as a feature. Phone only occasionally rings when people call the business. Call quality is good.
Business response:
Hi Joel, mobile carriers now require all business SMS users to register with The Campaign Registry (TCR) to ensure compliance with new regulations. Learn more here: https://support.ringcentral.com/sms-registration.html. You can also email us at review@ringcentral.com if you need additional assistance. Thank you!
App doesn't 'Ring' when call is incoming, if it updates app will do nowt until you click through the update/what's new screenshots. I am frequently missing calls, which is the whole point of the app being on my mobile. My phone will vibrate once the caller has hung up. Immensely frustrating and a huge step back, also been going on a long time. I have to force stop, clear cache, the app will work for that day only. Pixel 5.
Business response:
Hi Ben, a lot of times this is because the call handling of your calls is set up to ring in a specific order for only a certain amount of time, for example, making it so your mobile is only ringing for two seconds before forwarding to a desk phone to ring. Make sure to check out your ring order; https://ringcentr.al/3EyRRN5
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.