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App constantly attemps to track my data
Business response:
Robert, You can learn more about our Privacy Policy here: https://www.ringcentral.com/legal/last-update-january-18-2022/privacy-notice.html
Unable to call out or receive calls. No answers on FAQ.
Business response:
Richelle, Sorry to hear this. Have you reached out to Support to address this? If not, we'd encourage you to connect with Support or reach out to the Review Team at Review@RingCentral.com and we'll be glad to help you get this sorted.
Horrible. Way too long to Install
Business response:
Benny, We'd like to learn a bit more about the experience you've had to address the issue. Please reach out to our Review Team and we'll be glad to look into this further. Review@RingCentral.com
Small business entrepreneur using RC app for 200 to 300 calls a month now. My experience with RC app, it's been intermittently below expectations. Due in part to data connectivity issues failed call connections; if calls connect, dropped call are high. While on calls in progress; voice fades in and out intermittently. Voice latencies exist with 100% of calls, but for that you can adjust your speech speed and simply allow your caller to lead the call. This way you don't step on their convo.
Business response:
Sorry to hear this, Todd. The Review Team would like to help further if you're open to it. Please reach out to us and we'll be glad to assist in troubleshooting your concerns. Review@RingCentral.com
80% of the time, when making a call through the app, it rings once and goes to dead air. Garbage. My main use was so my cell number isn't put out there in the course of my business. I STILL have to call directly through my cell phone. Useless
Business response:
Robert, We'd like to help. Please reach out to our Review Team so we can help troubleshoot. Review@RingCentral.com
Too complicated
Business response:
Hi Saddam, check out our Getting Started guide: https://support.ringcentral.com/app/overview/desktop-web/ringcentral-app-reference-guide.html.
Recent update, and now when one of our work phones decline a call, it does not keep ringing on other phones?
Business response:
Hey Tom, this is not expected behavior. Please contact our Technical Support team to help troubleshoot: https://support.ringcentral.com/contact-support.html
They don't have technical support, you'll just get a bunch of prompts from a robot. My audio quality really sucks when I use ringcentral.
Suddenly my S21 when receiving a phone call through RingCentral not only rings with the RingCentral ringtone, but also vibrates simultaneously with the ringing. I cannot stand that vibration. How do I get it so it just rings I don't want simultaneous vibrate and audible.
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